Housekeeping Attendant Quality Control
Resume:
Mourine Katui
mk
Professional Summary
Detail-Oriented,Time Management Organized and
dependable candidate successful at managing
multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team
goals.
Work History
2021-06 -
2023-08
HOUSEKEEPING ATTENDANT
Hilton Hotels Corporation, Dubai, UAE
Performed all work in accordance with
established safety procedures.
Participated in regular safety meetings, safety
training and hazard assessments
Communicated with co-workers and other
departments with professionalism and respect.
Changed and replenished bed linens, towels, and
guest amenities.
Cleaned guest rooms to meet company and
departmental standards.
Responded promptly to special guest requests,
delivering exceptional service and experience.
Cleaned bathrooms and wiped down high-touch
surfaces with appropriate solutions.
Replenished tissue and soap, keeping guest rooms
well-stocked with amenities.
Notified housekeeping office of repairs needed in
guest rooms.
Vacuumed and mopped floors with approved
equipment and chemicals.
Serviced rooms by making beds, dusting and
vacuuming.
Stocked supply cart with supplies for cleaning
Contact
Address
Nairobi, 30 00100
Phone
*************@*****.***
Skills
Dusting furniture
Chemicals handling
Interior and exterior cleaning
Restroom detailing
Vacuuming and sweeping
Care of fine art
Quality control guidelines
Cleaning techniques
guest rooms.
Updated room status and completed requisite
departmental paperwork.
Trained new housekeeping staff on procedures
and policies.
Addressed room cleanliness, amenities, and linen
needs to meet housekeeping requirements.
Laundered residents' personal clothes as
requested.
Hand-dusted and wiped down office furniture,
fixtures, and window sills to keep areas clean and comfortable.
Removed bed sheets and towels from rooms and
pre-treated stains to maintain and restore linen
conditions
Operated wet-vacuums, buffing machines,
vacuums and upholstery cleaners to clean rugs,
carpets, and upholstered furniture.
Returned emptied garbage receptacles to proper
locations
Restocked towels and amenities in bathrooms,
bedrooms and kitchen spaces.
Completed special housekeeping actions such as
turning mattresses on set schedule.
Handled requests for extra linens, toiletries and
other supplies.
Ran special errands, including retrieving dry
cleaning and making requested purchases.
2019-06 -
2021-02
SALES REPRESENTATIVE
Basco paints, Nairobi
Adapted to and remained flexible in changing,
fast-paced work environments
Communicated product features, advantages,
and benefits to customers.
Generated leads and maintained lists of
prospective customers.
Compiled data to prepare reports and assist with
sales forecasting.
Negotiated contracts and prices with clients to
exceed sales goals.
Negotiated contract agreements with clients and
suppliers to create mutually beneficial business
relationships.
Researched market and competitor trends,
implementing best practices to improve customer
satisfaction.
Called and met with regular and prospective
customers to build long-term customer
relationships and networks.
Advised clients regarding accounts, pricing
schedules, and financing options.
Remained current on relevant product and
industry information to provide up-to-date
catalogs and services.
Analyzed sales data to adjust and improve sales
strategies.
Arranged in-person meetings and visited with
clients to improve success of sales pitches.
Used knowledge of company products and
services to recommend solutions to customers.
Represented brand during special events,
customer interactions and sales.
Responded promptly to customer queries to
increase overall satisfaction.
Cold called potential customers to generate
leads.
Highlighted new products and company
promotions during sales pitches.
Provided product information to customers and
aligned products with customer needs to boost
satisfaction.
Built and established strong relationships with
customers, enabling long-term partnerships.
Followed up with customers after sales to gain
feedback.
Updated and expanded client databases within
assigned territory.
Negotiated contracts with clients and developed
relationships with key personnel.
Collaborated with cross-functional teams to
identify and address customer needs.
Generated weekly and monthly reports on sales
performance to provide recommendations to
meet sales goals.
Managed customer accounts to secure customer
satisfaction and repeat business.
Developed strong rapport with customers and
created positive impression of business.
Engaged in friendly conversation with customer to
better uncover individual needs.
Developed and implemented sales strategies to
increase profits.
Education
2017-02 -
2019-02
Secretariat : Secretarial Studies And
Office Administration
GILGIL NYS College - GILGIL
2012-01 -
2016-05
HIGH SCHOOL DIPLOMA: High School
Education
Bishop sulumeti girls - Kakamega
Contact this candidate