Customer Service Sales Floor
Resume:
Azucena Ruiz
**************@*****.***
Phone
Alternate Phone Number
To join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people.
Work Experience
May 2022 - May 2024
Cashier, Food City
2950 S. 6Th Ave, AZ
●Cash checks for customers
●Issue trading stamps, and redeem food stamps and coupons
●Weigh items sold by weight to determine prices
●Compute and record totals of transactions
●Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
Feb 2022 - Jun 2022
Stocker, Dollar Tree
Tucson, AZ
●Receive, unload, open, unpack, or issue sales floor merchandise
●Obtain merchandise from bins or shelves
●Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
●Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
●Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment
Jan 2022 - Mar 2022
fulfillment Center Associate, Amazon Coatings LLC
Tucson, AZ
●Receive and count stock items, and record data manually or on computer
●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
●Examine and inspect stock items for wear or defects, reporting any damage to supervisors
●Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
●Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
●Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
●Obtain merchandise from bins or shelves
Nov 2013 - Jul 2014
Customer Service, C3 Rightsource Inbound
Tucson, AZ
●Check to ensure that appropriate changes were made to resolve customers' problems
●Review insurance policy terms to determine whether a particular loss is covered by insurance
●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
●Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Feb 2013 - Jul 2013
Customer Service Representative, Apac Optum Rx
Tucson, AZ
●Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills
●Solicit sales of new or additional services or products
●Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
●Determine charges for services requested, collect deposits or payments, or arrange for billing
●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
●Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
●Processing Information
●Thinking Creatively
Education
Jun 1992 - Nov 1994
Associate's Degree, Electrical and Electronics Engineering.
ITT Technical Institute, Buena Park, CA
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