Property Manager Management
Resume:
Sandy Decker
Property Manager
**********@*****.***
OVERVIEW
I have been in Property Management for over 7 years. I have succeeded in finding the right home for multi-family and student housing. I have experience in budgeting, purchasing, leasing. I have owned my own rental property for 13 years.
EXPERIENCE
VRG Residential LLC
2022-2024 Property Manager
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resources
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and report safety and security risks
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations
• Work on Budgets for all our vendors• Maximizes revenue and occupancy
• Maintain a clean and professional work environment• Report time and attendance
• Understand the lease document and all related addendums and be able to clearly communicate to residents, prospective residents, and parents all relative information
• Participate in all move-in and move-out related activities• Manage time efficiently and effectively
• Assist in corporate projects as requested• Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
• Prepare/monitor daily and weekly leasing reports in order to make pricing recommendations to ensure optimal rent growth
• Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
• Ensure all data is accurately entered in Entrata, resulting in quality follow-up
• Project a favorable image of the community to achieve property objectives and public recognition• Generate and track traffic of prospective residents by utilizing effective marketing techniques
• Conduct/oversee all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up• Complete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service requests
Holmes Property Mangement
2017-2022
Property Manager
Worked with College Students.
Leasing & Market Vacant Units.
Collecting Rent Maintaining Compliance of Affordable Housing Regulations
Preparing & Processing Rental Applications
Overseeing On-Site Maintenance or Other Personnel
The Property Manager must have experience in affordable housing property management along with computer literacy in Microsoft Office, Excel, Outlook, and property management software Inspections, Inventory.
Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
Prepare/monitor daily and weekly leasing reports to make pricing recommendations to ensure optimal rent growth Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
Ensure all data is accurately entered in Entrata, resulting in quality follow-up
Project a favorable image of the community to achieve property objectives and public recognition
Generate and track traffic of prospective residents by utilizing effective marketing techniques
Conduct/oversee all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up
Complete and submit required materials in a timely manner such as market surveys, marketing calendars, guest cards, and service request
AArons U-Haul and Storage
2017-2016
Manger
Responsible for the sales, marketing, occupancy, and delinquency management of the facility.
Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
Shows, rents and cleans self-storage units
Maintains all required tenant documentation in a neat and orderly manner as directed by management
Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues.
Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management
Assist in preparing units for auction, vacate as prescribed by law, and approved by management
Effectively communicates with management and fellow associates
ADT Security (Corporate) Sales Consultant In Home
Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment
Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
On-going Training Program
Attain and strive to exceed budgeted revenue expectations
Responsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycle
Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relations
Assure profitability of the channel is achieved
Build and retain effective, productive, motivated Business sales representatives
Set production goals, coach and motive team to exceed budget expectations
Manage and assign areas to Business representatives within their region
Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines
Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth
Implement and execute Everon’s Business marketing strategies and business plans
Work in conjunction with other department and business leaders to assure congruence with sales and operations
Developing sales opportunities to target user segments
Provide training and education to sales staff
Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business
EDUCATION
Draughons Business College
1998-2000
Associates of Science
SKILLS
Customer Service, Leasing, Management, Computer skills
Excellent oral and written communication skills
Proven ability to effectively interact with business leaders and customer organizations
Functional and technical skills in leading a sales organization
Excellent leadership skills evolving financial management abilities
Strong work ethic, with ability to manage others effectively
Knowledge in direct sales forecasting activities and setting performance goals
Customer focused
Successful track record managing a successful, customer focused, results driven teams built on integrity and trust
Conflict management and resolutions skills
Proven team building skills
Effective time management and project management skills
Contact this candidate