Insurance Sales Customer Service

Location:

Posted:

September 12, 2024

Phil S. Rowley (***) *** - ****

***Sixth Avenue . Troy . NY 12180 *********@*****.***

OBJECTIVE : To obtain employment utilizing my recently earned Degree in Paralegal

SUMMARY OF QUALIFICATIONS

A.A.S. - Advanced Paralegal Studies, GPA 4.0 / President’s List, Mildred Elley: 09/12

A.A.S. - Communications, Queens College, Queens, NY

Over 10 years experience with Metropolitan Life Insurance

Currently Licensed to sell Life, Health, Home Insurance & Annuities

20 years experience in Sales & Customer Service

Achieved Membership in the “Million Dollar Round Table” level

Exceeded all company’s sales quota/criteria in retail sales

15 years of Supervisory Experience

Lead Petty Officer of S-2 Division, US NAVY

FORMER WORK EXPERIENCE & SKILLS

Insurance Sales / Customer Service

Planned marketing strategies for insurance sales

Initiated all insurance sales by cold calling & written communication

Conducted Sales Seminars for groups up to 50 customers

Closed & serviced / monitored customers’ accounts

Answered all customers’ inquiries promptly to assure customers satisfaction

Retail Sales

Assisted men, women & children in shoes selections & fitting

Operated cash register, opened / closed with accuracy & bank deposits

Supervisory / Management

Hired & trained new employees, scheduled & submit payroll data

Oversaw store & employees’ performances in the day to day operations

Attended monthly regional managerial meetings as store representative

Resolved all problems concerning customers & employees

WORK HISTORY

Computer Center Assistant ( Student / PT ) 08/11 - 05/13

Mildred-Elley Business College, Albany, NY

Marketing Director 04/04 - 04/11

Hi-Rise construction Corporation, Virginia Beach, VA

Insurance Sales Agent 1997 - 2004

Metropolitan Life Insurance Co., New York, NY

Customer Service / Data Entry 1994 - 1997

Metropolitan Life Insurance Co., Troy, NY

Manager, Children Shoes Dep’t 1990 - 1994

A7S Department Store, Brooklyn, NY

Manager 1988 - 1990

Fawa Shoe Stores, Brooklyn, NY