Human Resources Customer Service

Toneka Fox

High Performing Professional, Exceptional Writing & Interpersonal Skills, well versed in all areas of Customer Service and Office Administration. 336-***-**** *********@*****.*** Greensboro, NC 27406

Summary

Business administration graduate with a concentration in Human Resources seeking an entry-level HR position to apply academic knowledge, gain practical experience, and contribute to an organization’s HR goals. Proficient at problem-solving, critical thinking, and eager to learn and grow in the HR field.

Work experience

CNA - Certified Nursing Assistant

Camden Place Health and Rehab - Greensboro, NC May 2024 to September 2024

Provide quality patient care.

CNA - Certified Nursing Assistant

KARE LLC - Houston, TX September 2022 to Present

Provide quality patient care.

Education

Master’s degree in business administration

Strayer University-District of Columbia - Washington, DC October 2024 (In Progress)

B.B.A. in Business Administration with a concentration HRM

Strayer University-District of Columbia - Washington, DC January 2023 to June 2024

Teachers of Tomorrow NC

EPP Teaching Certification July 2024

Skills

Healthcare & Medical Skills:

Medical Office Experience

Medication Administration

EMR Systems

Certified Nursing Assistant (CNA)

Business & Financial Acumen:

Financial Acumen

Financial Services

Business Development

Marketing

Leadership & Management:

Supervising Experience

Leadership

Conflict Management

Time Management

Negotiation

Human Resources & Organizational Skills:

Human Resources

Organizational Skills

Analysis Skills

Communication & Customer Service:

Communication Skills

Customer Service

Hospitality

Technical Skills:

Microsoft Office/Outlook

Typing

Certifications and licenses

Certified Medication Technician

2010 to Present

Distribute Medication.

CNA

May 2005 to Present

Certification to Provide quality patient care.

CPR Certification

Administer Basic Life Support/ AED

Groups/Clubs/Organizations

National Society of Leadership Success

Present

Alpha Sigma Lambda

May 2024 to Present

Phi Theta Kappa

December 2023 to Present

Additional information

Honors: Magna Cum Laude 3.833

References available upon request.

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