Customer Service Data Entry

Emmal K. Salman

**** ****** *****, *****, **** **129

Home: 440-***-****

Cell: 216-***-****

*********@*****.***

Objective:

To obtain a position as part of a team in a people focused organization where I can utilize my customer service and technical skills to achieve corporate goals.

Technical Proficiencies:

Microsoft Office Word, Excel, and PowerPoint

Experience with multi-line phone systems

Experience:

1-888-Ohio-Comp

November 2013-Present

Customer Service/Data Entry Personnel

Daily Mailer & New Eor Mailer

Indexing

Releasing Faxes

Putting Packet Together

Releasing C-9 Forms

C-9 Packets Faxed to Appropriate People

Smart Fashion Company/Old Town Distributors

August 2008-August 2013

Customer Service/Data Entry Personnel

Listing on EBay merchandise, sending out invoices for unpaid item, answering questions for the customers, shipping out the customers merchandise

Managed multiple accounts, tracking special invoices as needed

Taking orders

Inputting in the system

Commercial Traffic Company

August 1995-November 2003

Customer Service/Data Entry Personnel

Managed multiple accounts, tracking special invoices as needed

Organized and maintained client files for easy retrieval

Scheduled conference calls and performed other office duties to enhance work flow

Lane Bryant Apparel

January 1995-August 1995

Customer Service Representative

Maintained inventory for business location

Served customers by handling inquire and locating hard to find items

Trusted with processing customer sales

Education:

Commonwealth Business College, October 1996

Associate Degree

Bryant & Stratton College, June 1994

Medical Office Diploma

Cuyahoga County Public Library, 2011

Email with G-mail, Internet essentials, Computer essentials

Contact this candidate