Forklift Operator Customer Service

BENJAMIN OPOKU-MENSAH

Email: ********.***********@*****.*** Mobile: 054*******

SUMMARY A highly motivated and detail-oriented person seeking the position of Administrator, Marketer, Customer Service Representative, Financial Officer, Forklift Operator, Development Planning Officer and Sales Personnel in a dynamic corporate environment. _SKILLS

Microsoft office suite

Writing Skills

Data Analysis

Strategic

Planning

Marketing Skills

Managerial Skills

Research Skills

Organizational Skills

Forklift Operation

WORK EXPERIENCE Forklift Operator (Contract/Night Shift)

Feb 2023 - Sep 2023

Kasapreko Company Limited • Kumasi, Ghana

Loading of canned drinks into delivery trucks for swift delivery to customers on timely basis.

Offloading of goods at a higher pace on regular basis increased the company’s production level to 60%.

Assistant Development Planning Officer Sep 2020 - Jan 2024 Sekyere Kumawu District Assembly • Kumawu, Ghana

Laws binding project developmental plans were enforced through team work.

Inspected project sites for evaluation and assessment purpose.

The revenue of the District Assembly increased through project permit acquisition which saved the institution 45% of lost revenue.

Loan Officer Jul 2019 - Aug 2020

SB Microcredit, Ghana • Kumasi, Ghana

Customers repaid loans on time due to effective customer follow up.

Borrowers highly recommended our services to new customers due to outstanding customer service relationship.

Administrative Assistant /Service Personnel Aug 2017 - Aug 2018 Kumasi Metropolitan Assembly • Kumasi, Ghana

Reports were timely written.

Documents were properly filed for effective assessments. Regional Sales Manager Jul 2012 – Jul 2013

Otuma Hair Industry • Kumasi, Ghana

The product was highly patronized in the Kumasi metropolis due to effective advertisement.

Many sales joint was opened at various communities which increased sales and revenue from 30% to 70%.

VOLUNTEER WORK National Coordinator Feb 2022 - May 2023

The Love of God Mission • Nkwanta, Oti Region, Ghana

500 Needy Children were assisted with food and shelter through proposals sent to philanthropists in the Ghanaian society.

Proposals were sent to Innoson Car Manufacturing company to construct boreholes for some selected communities with poor drinking water in Nkwanta South District in the Oti Region of Ghana, which helped to reduce the high rate of water-borne diseases in the area.

AWARDS AND HONOURS/ TRAINING Training 2023

Trained as a Certified Forklift Operator at Chafas Training Center, accredited by Ghana National Vocational Training Institute.

Undertook a 5 day training in project and financial management, conducted by Ghana Ministry of Finance in July 2023 at Golden Tulip Hotel, Kumasi,Ghana EDUCATION Bachelor of Social Science Aug 2013 – Jul 2017

University of Education, Winneba, Ghana • Winneba, Ghana General Arts Sep 2008 - Jun 2012

Kumasi Senior High Technical School • Kumasi, Ghana Basic Education Certificate Subjects Sep 2005 - Apr 2008 St. Anne’s International Junior High School • Kumasi, Ghana

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