Gloria Brock
Houston, TX *****
*************@*****.***
Skills
• Microsoft Word
• Analysis skills
• Training & development
• Kitchen management
• Customer service (10+ years)
• Hospitality (9 years)
• Food Safety
• Meal Preparation
• Bartending (5 years)
• Food service/ Bartender (10+ years)
• Microsoft Office (10+ years)
• Microsoft Powerpoint
• Cash handling (10+ years)
• Inventory Control (8 years)
• Leadership (7 years)
• Accounting
• Profit & loss
• Banquet Experience
Work Experience
Contractor
ADS Autos-Houston, TX
September 2021 to July 2022
Customer service, relationship building, to all mechanics around Houston, delivering ordered parts Kitchen Supervisor
AC Marriott hotel-Houston, TX
June 2019 to August 2019
Curating menus. Schedules, cook,banquet ser uo, ordering receiving, inventory customer service Education
Bachelor's in Business Administration
Strayer University - Houston, TX
June 2017 to November 2022
Associate's degree in Business administration
Strayer University - Houston, TX
June 2017 to September 2021
Skills
• Microsoft Word
• Analysis skills
• Training & development
• Kitchen management
• Customer service (10+ years)
• Hospitality (9 years)
• Food Safety
• Meal Preparation
• Bartending (5 years)
• Food service/ Bartender (10+ years)
• Microsoft Office (10+ years)
• Microsoft Powerpoint
• Cash handling (10+ years)
• Inventory Control (8 years)
• Leadership (7 years)
• Accounting
• Profit & loss
• Banquet Experience customer service
• inventory management
• receiving
• relationship building
• Revenue cycle management
• Documentation review
• Typing
• Information management
• Training & development
• Conflict management
• Restaurant experience
• Hospitality
• Kitchen management
• Hotel experience
• Guest relations
• Cooking
• Guest services
• Bartending
• Profit & loss
• Cash register
• Events management
• Operations management
• Financial acumen
• Leadership
• Budgeting
• Customer service
• Forecasting
• Marketing
• Public relations
• Google Docs
• Social media management
• Accounting
• Purchasing
• Workday
• Salesforce
• Root cause analysis
• Sales
• Slack
• Live chat
• Computer skills
• Communication skills
• Content strategy
• Copywriting
• Windows
• Recruiting
• Social media marketing
• Microsoft Office
• Negotiation
• Operating systems
• Management
• Merchandising
Links
linkedin.com/in/gloria-brock-624678233
Certifications and Licenses
Food Handler Certification
October 2018 to October 2023
ServSafe
Driver's License