Quality Assurance Technical Support

THOMAS R. SATTLER

*** ***** ******

Decorah, IA *2101

563-***-**** (Cell)

********@*****.***

BACKGROUND SUMMARY:

Senior Manager with nearly 38 years of experience in a manufacturing setting. Proven track record in the areas of Product Development, Process Engineering and a disciplined approach to instituting ISO 9000 compliant Quality Systems.

Demonstrated performance in:

· Manufacturing Quality Assurance Total Quality

· SPC Process Capability Cost Improvement

· Strategic Planning Systems Auditing Root Cause Analysis

· PPAP and FMEA

EMPLOYMENT EXPERIENCE:

SELF EMPLOYED

Part Time Consulting October 2015 to Present

Various former laminate customers and laminators all done under NDAs

MOLDED FIBERGLASS – Aberdeen, SD

Senior Technical Services Engineer November 2014 to October 2015

•Responsible for all activities involving ISO900:2008 activities

•Responsible for all GR eSDR activities

•GE primary technical point of contact

QA Supervisor April 2014 to November 2014

•Responsible for supervision, hiring, training and of 24/7 Quality Assurance orginization

•Responsible for all activities involving ISO9000:2008 activities

Process Engineering Manager May 2012 to April 2014

· Responsible for manufacturing technical support of Wind Turbine Blades on all shifts

· Cost Savings initiatives

· Professional Development of the Process Engineering Staff

· Work instruction development

· Manufacturing problem solutions

· Scheduling of personnel

Process Engineer April 2012 to May 2012

· Responsible for manufacturing technical support.

AVEKA MANUFACTURING, INC. - Fredericksburg, Iowa

Process Engineer July 2011 to February 2012

· Responsible for technical support and lead for process trial runs.

· Led engineering projects.

· Supported the development of project budgets and monitored actual expenses to ensure they fell within budget.

· Developed process/project engineering plans for assigned projects.

Developed a process for animal food flavor enhancer utilizing saponification.

Developed a process for acid washing diatomaceous earth using a vacumn filter.

Worked on trials with customer to dry egg whites.

Developed a pre spray drying evaporation process for starch to improve profitability

· Met with customers to ensure their needs were met.

· Led the development/writing of manufacturing SOPs and work instructions.

Performed Internal ISO9001:2008 audits

Completed HACCP training and participated in development of HACCP plans necessary for the facility to attain Food Grade status.

SELF EMPLOYED

Part Time Consulting April 2008 to July 2011

Essco Inc, Greenbay WI and various former laminate customers and laminators all done under NDAs

MIKEN SPORTS, LLC - Caledonia, MN

Senior Manufacturing Engineer November 2007 to April 2008

· Responsible for the implementation of Quality Systems, scrap reduction programs, rework/repair reduction programs and waste reduction programs.

· Implemented an ISO compliant Quality System from scratch including a Quality Manual and the basic procedures

· Implemented a work order system to track production throughout the manufacturing facility including tracking scrap and rework repair

· Reduced the scrap rate from 1.39% to 1%

· Improved processes that yielded over $131,000 in labor and raw material savings.

· Reduced rework by 50%.

· Led the introduction of an innovative new product into production.

· Identified up to $250,000 in waste reduction.

NORPLEX MICARTA INC. - Postville, IA 1984 to 2007

Manager of Quality Assurance and Manufacturing Engineering 1995-2007

· Complete responsibility for product development, product quality, yield improvement, raw material approval

· Vendor quality, process control, and customer quality communications.

· Newly acquired product lines lacked an effective Quality System and proper process documentation. Applied cutting edge Quality Principles resulting in:

· ISO 9000 registration for all documentation created

· Significant reduction in scrap (7% to 4.5%)

· Timely approvals from all key and target customers

· Reduced lead times from the worst in the industry to the best.

· Instituted continual improvement projects involving internal processes, customer complaints, vendor performance and vendor quality which led to increased productivity.

· Developed new products meeting a goal of over $1 million in new product sales per year for 6 consecutive years.

Quality Assurance Manager 1991 to 1995

· Total responsibility for all quality matters for $25 million product line. Responsible for product quality, vendor quality, and customer quality communications.

· Existing product qualification system lacked documentation steps for certification. Implemented a results oriented certification system which resulted in increased levels of customer satisfaction and increased sales.

· Developed and instituted an ISO 9000 compliant Quality System which led to no nonconformances noted during subsequent surveillance audits.

· Instituted audit and vendor quality system with key suppliers resulting in improved raw material quality and delivery as well as a reduction in internal scrap rates.

· Implemented a root cause analysis for customer complaints leading to a more than 50% reduction in customer complaints.

Manufacturing Engineer 1984 to 1991

· Implemented process, product and raw material changes which led to over $1 million in cost savings

· Developed new products totaling over $1 million in sales.

SATTLER & SON PLASTERING, Ogden, IL 1983 to 1984

Partner

AMWAY CORPORTATION, Ada, Michigan 1982 to 1983

Scientist

UNITED STATES GYPSUM, Des Plaines, IL 1980 to 1982

Staff Member

EDUCATION

B.S. – Chemical Engineering 1980

University of Illinois, Champaign-Urbana, IL

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