Customer Service Experienced electricity,plumbing,drywall,carpentry.
Resume:
Jean W. Desire
**** **** ***** *** # **, Key West, Fl. 33040 ● ***********@*****.*** ● Cell: 305-***-****
Summary:
Willing to relocate. I am experienced in customer service, supervising team projects, customer relations and customer experience. I have proven ability complete projects in a timely and safe manner to meet or exceed customer expectations. I am easy to teach and quick to learn. I have been with HHS for over a year, but have multiple years of leadership experience. I feel I am ready to take the next step in my career and I am searching for a leadership role with this company.
Education
High School Diploma,
Jean-Paul, 2005
Professional Experience
HHS Environmental Services
2nd Shift Lead/Houseman 10/2019-Present
Making sure all staff members are in the assigned areas
Answering nurse calls and following up with any issues
Assisting with any room cleaning or disinfecting duties
Make adjustments on time cards to ensure accuracy of employee punches
Operating chemical dispensing units
Labeling chemicals correctly
Cleaning, maintaining, and storing equipment and PPE proficiently
Keeping inventory of floor areas, and scheduling cleaning and maintenance duties
Reporting maintenance issues to supervisor
Assisting with hazardous waste collection as requested by supervisor
Fogarty’s Restaurant/Jack Flats
Maintenance Technician 05/2013-Present
Diagnosing issues with mechanical and electrical systems and equipment using advanced troubleshooting abilities
Using industrial standards, diagnose and repair and mechanical issues that are found
Collaborating with building management to assess the issues, plan accordingly and safely\
Assist in the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
Maintain heating and plumbing systems to ensure functionality
Applied hazard prevention procedures according to regulatory mandates, including assessing electrical appliances and connections
Perform manual repairs when necessary (fix locks, replace windows etc.)
Undertake activities of pest control such as spraying insecticide
Conduct general upkeep procedures (e.g. landscaping) and other tasks as assigned (painting, carpentry etc.)
Priority Company
Housekeeping and Security Supervisor 11/2009 – 11/2011
Provide leadership to management and housekeeping team for all housekeeping operations.
Recruit, interview, hire, and develop team member’s performance providing regular and timely assessment, and performs corrective counseling/coaching when necessary.
Ensure compliance with health, safety, and industry regulatory agencies.
Execute and maintain daily quality control systems.
Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction.
Collaborate with other departments to provide world class service.
Monitor and maintain operating budgets such as payroll, supplies, equipment, and hospital budgets.
Create weekly schedules for work force.
Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards
Awards/Certifications
Hollywood Award for best appearance-Hyatt Resorts
Best Kept Secret Award for best performance-Hyatt Resorts
Computer Knowledge
Basic knowledge in MS Office (Word, Excel, PowerPoint, Access, Outlook)
Basic knowledge in network trouble shooting
Professional References
Ramon Mosqueda –HHS Director, Lower Keys Medical Center
Contact this candidate