Medical Receptionist Customer Service
Resume:
DERRYCE GEORGE
PROFILE
Dedicated and highly skilled Medical Receptionist with over 14 years of
experience in providing efficient and friendly service in high-traffic medical office settings. Proven capability in multitasking, managing appointments, maintaining electronic patient records, and providing administrative support to healthcare professionals.
EXPERIENCE
Professional Nursing Service Watertown CT — 2022–Present
• Provided information regarding services offered by the facility.
• Managed incoming calls, appointment scheduling, and patient registration.
• Maintained cleanliness and order in the reception area.
• Supported administrative staff by handling clerical duties, including filing, copying, and faxing.
Customer service rep, Stop and Shop, Willimantic CT — 2019-2022
• Greet customer.
• Assist with inquiries during customers’ shopping experience
• Stock shelves
• Assist with Self-Checkout
Medical Receptionist Norwalk Community Health Center — 2014-2019
• Greet and assist patients, answering inquiries with professionalism and courtesy.
• Schedule and confirm patient appointments via telephone and in-person.
• Handle billing procedures and process insurance claims.
• Maintain and update electronic health records while ensuring compliance with confidentiality regulations.
• Assist with the organization and coordination of office activities, procedures, and resources.
********@*****.***
Willimantic, CT 06226
EDUCATION
MARTIN LUTHER KING HIGHSCHOOL QUEENS NY 2008-2009
SKILLS
• Communication: Excellent written and verbal communication skills.
• Customer Service: Dedicated to providing positive experiences through friendly and efficient service.
• Technology: Proficient with Microsoft Office Suite and familiar with Electronic Health Records (EHR) software.
• Attention to Detail: Strong organizational skills and meticulous attention to detail.
AWARDS
Perfect Attendance Award 2019
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