Patient Care Coordinator
Resume:
CS
Chantelle
Smith
*nd floor
****************@*****.***
Key Skills
Professional Experience
September 2023 -
Present
Substitute Teacher
Educational Support System, Bogota, NJ
Provided clear and concise direction to students and delivered engaging educational activities in the regular teacher's absence. May 2023 - June
2023
Paraprofessional
Kelly Services, Troy, MI
September 2020 -
February 2023
Direct Support Professional
New Concepts For Living, Rochelle Park, NJ
January 2018 -
August 2020
Patient Care Coordinator
Optum Rx (United Health group), Saint Louis, MO
Education
Phlebotomist Certification in Phlebotomy
CDE Career Institute, Paterson, NJ August 2023 - October 2023 B.S in Exercise Science
Missouri Baptist University, Creve Couer, Missouri September 2016 - August 2020 Highly skilled and experienced
Phlebotomist with a proven track record
of efficiently and accurately drawing
blood samples from patients of all ages.
Possessing strong knowledge of
phlebotomy techniques, infection control
protocols, and laboratory procedures.
Exceptional ability to build rapport with
patients, ensuring a comfortable and
stress-free experience. A reliable and
detail-oriented professional dedicated to
providing high-quality phlebotomy
services in a fast-paced healthcare
setting.
Venipuncture
Communication
Leadership
Problem solving
Time management
Adaptability
Teamwork
Typing
Data Analysis
Customer Service
Flexibility
Assisted teachers in implementing individualized education plans (IEPs) for students with special needs
Assisted individuals with developmental disabilities in daily living activities including personal hygiene, meal preparation, and medication management.
Implemented behavior management strategies to promote independence and enhance social skills among individuals with unique needs.
Coordinated and facilitated scheduling of patient
appointments, ensuring efficient and timely delivery of healthcare services
Conducted follow-up calls and surveys to gather feedback on patient experiences, identifying opportunities for service improvement
During my Phlebotomy program, I gained hands-on experience learning to draw blood samples from patients for medical testing and procedures. Through coursework, I developed a deep understanding of the anatomy and physiology of the circulatory system, which is crucial for successful venipuncture. I also studied proper infection control techniques, patient communication skills, and the importance of maintaining patient comfort and confidentiality during the blood drawing process. Graduated with a Bachelor's degree in Exercise Science, with a focus on exercise physiology and biomechanics. Completed anatomy, motor learning, and sports psychology coursework, gaining a deep understanding of how the human body functions during physical activity.
Associates in Liberal Arts
Coffeyville Community College, Coffeyville, KS August 2014 - May 2016 Collaborated with peers and faculty members in group projects and seminars, fostering a supportive and intellectually stimulating environment. Participated in extracurricular activities such as student organizations and volunteer work to further develop my leadership and teamwork skills.
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