Customer Experience Sales Manager
Resume:
OBJECTIVE
Provide a dynamic, creative, and
proactive customer experience. While
executing my strong communicative
skills, combined with managerial skills.
Developing expertise in the leasing
industry, including sales, service plans,
warranty coverage, and collections.
An efficient and effective team
player. While demonstrating problem
solving skills.
CONTACT
PHONE:
EMAIL:
**************@*****.***
CONCLUSION
Thank you for taking this time to read
my resume. I hope what you have
read will make a strong candidate for
the position that I am applying for. I
have proven to be a valuable asset in
all walks of my life. I am looking
forward to working with you in the
near future.
STACEY M.
EDWARDS
Customer Accounts Manager
WORK EXPERIENCE
Aaron’s Inc [Customer Account Manager]
2018-Present
Customer Accounts Advisor, Customer Accounts Manager
High focus on indoor and outdoor marketing to increase growth. Assisted sales team whenever possible.
Daily interactions with non-renewed customers. With offering
suggestions on how ownership can be obtained in a timely manner.
Recommend the use of components from the Accounts Tool Belt to the GM for endorsement.
Proven track record in non-renewal closes.
Safely operate company vehicles.
Rent-A-Center [Sales Manager, Collection Specialist, Store Manager] 2007-2018
Hired on as part of the management team.
Rapidly becoming the top sales manager in the district within the first two quarters of employment.
My task included sales, servicing, outdoor marketing, and training on new sales plans implemented monthly.
Implemented weekly inventory scans and merchandising.
Observed daily functions and transaction management.
Created a top-notch customer experience.
Millikan High School
General Education Diploma
Vice President of the Women’s Golf Club
Sprint Kiosk-Radio Shack [Sales Manager]
2005-2006
Launched the first and only Sprint Kiosk in Fayetteville, N. Carolina.
Recruited, trained, and developed new team members. Monitored their weekly performances and provided sales leadership.
Managed the business. Implemented daily inventory counts through serial audits. Communicated administration and human resource issues to corporate headquarters.
Creating the customer experience. Peaked the interest the client though customer engagement. Demonstrated features and benefits through product interaction.
Observed contracts and transactions on a daily basis.
Within three months became one of the top ten stores in the county. Three months later, became the number one store in the country.
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