Customer Service High School

DAVID MITCHELL

*********@*****.*** 206-***-**** Federal Way, WA 98003

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skills

• Strong Work Ethic

• Safety Inspections

• Teamwork and Collaboration

• Time Management

• Excellent Communication

• Time management abilities

• Problem-solving aptitude

• Safety Guidelines

• Relationship Building

• Issue Resolution

• Decision-Making

• Reliability

Experience

Yusen Logistics Sumner, WA

Gate Operator

08/2020 - 03/2024

• Resolved customer complaints efficiently and effectively.

• Performed minor maintenance tasks such as sweeping walkways, cleaning windows .

• Inspected vehicles for prohibited items and substances prior to entry and exit from facility.

• Adhered to all company policies regarding safety, security and customer service standards.

• Monitored and controlled traffic flow at the entrance and exit gates.

• Reported suspicious activities or persons to supervisors immediately.

• Greeted customers entering the gate, answered questions and directed them to their destination.

• Verified credentials of vendors before allowing entry into premises.

• Performed security checks on vehicles entering or exiting the premises.

• Reviewed guest identification and employee credentials to authorize entry onto premises.

• Maintained high levels of alertness throughout shifts.

• Demonstrated excellent communication skills when interacting with customers both verbally and in writing.

Education and Training

Tyee High School SeaTac, WA

High School Diploma

06/1990

Contact this candidate