Parts sales associate
Resume:
Terence Lee
917-***-**** **************@*****.*** Seffner, FL 33584
SUMMARY
Dedicated candidate with excellent experience in customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
SKILLS
Merchandising understanding Inventory Auditing
Sales expertise
Multi-tasking strength
Cash register operation Professional demeanor Excellent people skills
Improving customer satisfaction Team collaboration
Skilled in Word and Google Docs Time management
Tire Mounting and Balancing Problem-solving skills Preventive Maintenance Customer Service
Job Scheduling Service Scheduling
EXPERIENCE
Auto Parts Salesman, AutoZone, September 2022-June 2023 Brandon, FL
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety
Demonstrated effective communication skills in handling phone inquiries/orders.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Used POS systems to receive payment or obtain credit authorization. Located and labeled parts to maintain organized inventory of stock. Organized and regulated shop inventory to minimize waste
Ensured store was opened and closed in a timely manner according to company policies
Received shipments from vendors and ensured that all products were properly stocked in their designated locations
Replenished merchandise displays throughout the store as needed
Enforced safety regulations within the store environment to protect both employees and customers
Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement
Trained and helped supervise staff to develop and maintain store revenue, team customer
service skills and product knowledge
Identified potential risks associated with operating certain types of equipment under extreme conditions
Assisted in the installation of new machinery and equipment
Diagnosed mechanical problems using visual inspections and test instruments Disassembled appliances to diagnose problems and facilitate repairs.
Amazon Warehouse Associate, Amazon.com, October 2020-June 2023 Ruskin, FL
Cleaned and maintained warehouse in compliance with OSHA safety standards Checked packages and merchandise for damage and notified vendors
Consistently lifted materials weighing as much as 50 pounds.
Checked cargo before transportation and determined if items adhered to proper regulation standards.
Inspected incoming shipments for accuracy and quality control.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Assisted in training new employees on warehouse procedures.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Loaded and unloaded trucks utilizing hand trucks and pallet jacks.
Key Holder, Atlantic Coast Enterprises, ACE Jiffy Lube, May 2021-September 2022 Seffner, FL
Recommended products to customers, thoroughly explaining details
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles
Topped off fluids in vehicle engines to lubricate, protect and cool engine
Checked fluids, tires, brakes and other systems as part of 5-point inspection
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets
Worked alone or in team-based systems to complete up to 20 - 60 oil changes each day Organized and regulated shop inventory to minimize waste
Ensured store was opened and closed in a timely manner according to company policies
Received shipments from vendors and ensured that all products were properly stocked in their designated locations
Replenished merchandise displays throughout the store as needed
Enforced safety regulations within the store environment to protect both employees and customers
Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge
Identified potential risks associated with operating certain types of equipment under extreme conditions
Assisted in the installation of new machinery and equipment
Diagnosed mechanical problems using visual inspections and test instruments Disassembled appliances to diagnose problems and facilitate repairs.
Server, Rose Bar, January 2019-January 2020 Tampa, FL
Cleared tables immediately after guests left in preparation for next party
Maintained speed of service for food orders while minimizing errors and complaints Garnished dishes and quickly delivered items to customers, minimizing wait times
Cultivated warm relationships with regular customers
Organized and replenished supplies at food stations to optimize team performance
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Sanitized tables and followed proper cleaning methods to avoid food borne illnesses Assisted customers with carry-out service
Checked dining area supplies of linens, wrapped silverware and replenished low stock Monitored dining room inventory and replenished as necessary
Engaged in suggestive selling and other sales techniques
Delivered exceptional guest experiences through attentive service and quick response to issues.
EDUCATION AND TRAINING
High School Diploma
Williamsburg Charter High School, Brooklyn NY June 2020
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