MA. ELEONOR F. GUINTO
Address: #*** *** **** ********, ********
Email: *******.********@*****.***
Contact No.: +63-966-***-****
OBJECTIVE
To bring my sense of dedication, motivation, in a specific field and to utilize my knowledge, skills and experiences that would give me the opportunity to contribute mutual growth and success for the organization and as an individual. WORK EXPERIENCE
• TOA GLOBAL PAMPANGA INC
CLIENT: Southern Cross Electrical Engineering Ltd. (AU) Promotion - Position: Senior Invoicing Officer (Accounts Receivable)
(August 01, 2024 - Present)
Position: Invoicing Officer (Accounts Receivable)
(April 03, 2023 – July 31, 2024)
Duties and responsibilities
Raise and submit invoices via the necessary means e.g., customer portals, emailing.
Ensure all relevant documentation is correct prior to invoicing.
Ensure current labour cost on the job matches paperwork.
Investigate discrepancies of actual cost/ labour against the job
Ensure all other costs e.g., Materials, Travel and expenses are correct.
Follow up with technicians regarding issues with paperwork for invoicing purposes.
Liase with Travel booker regarding travel expenses / invoices if required.
Estimate costs for upgrade approval by customer in conjunction with supervisor/manager.
Collation and review of job costs for review by supervisor/manager
Follow established procedures for processing invoices.
Close monitoring of claim submission deadlines to eliminate KPI monetary fines.
Understand importance of WIP/unrecovered costs
Investigate and resolve customer queries.
Process adjustments and raise credits as required.
Communicating with customers via phone and or email
Timesheet collation via employee portal and sending to supervisor/manager for approval.
General administration duties
Complete all other assigned tasks within your capabilities.
• Q ANALYST BUSINESS PROCESS OUTSOURCING
Position: Back Office Support
(January 11, 2021 – February 28, 2023)
Duties and Responsibilites
Responsible in answering calls, emails, live chat, tickets and forwarding client's concern to the appropriate Department.
Confirm the preference language to be used of the clients through call.
Assist all clients concerns including, Call request, Refund Request, Not interested clients, Do not call and target leads.
Assist other Desks, including Thai Desk, Spanish Desk, Russian Desk and Brazil Desk
Responsible in sending reports before the end of duty. (Specifically Refund Requests)
Making sure to update the EN leads and Request (Tracker)
International Back up
• BOUNTY FRESH FOOD, INC.
Promotion - Position: Treasury Supervisor II (Accounts Payable)
(February 2019 – August 2020)
Position: Office Staff/Treasury
(June 08, 2016 – February 2019)
Duties and Responsibilities
Responsible in checking all the attachment of accounts payable prepared by Accounting Department
Prepares summary for check preparation of the following 1. Payment for all Company`s Suppliers
2. Payment for Local Government Units
3. Payment for Cash advances of Employees and Suppliers 4. Payment for Truckers
5. Payment for Utilities
6. Payment for Agencies – Direct and Indirect labor 7. Payment for Reimbursement/Revolving Fund of Employees 8. Payment for Gasoline
9. Payment for Separation Pay and 13th month pay of resigned employees 10. Payment for incentives of employees
11. Payment for SUBCONTRACTOR and GROWERS
12. Payment for other expenses of the company
Print cheques
Validates Summary of corporate cheques before proceeding to the Bank
Uploads Summary of corporate cheques before proceeding to the Bank
Treasury Personnel, helps other co-workers when in need. STRENGTHS AND SKILLS
Computer literate (Microsoft Excel, Microsoft Word and PowerPoint)
Good written and verbal communication skills
Highly organized and efficient
Ability to work independently or as part of a team
Hardworking, motivated and can work under pressure. EDUCATIONAL BACKGROUND
Tertiary : Bulacan State University
City of Malolos, Bulacan
BS in Business Administration major in General Management 2012 – 2016
Secondary : Sta Maria National High School
Sta Maria Macabebe, Pampanga
2008 – 2012
Elementary : Sta Maria Elementary School
Sta Maria Macabebe, Pampanga
2002 – 2008
CHARACTER REFERENCES
Rosangela Dolor Castro
United Pentagon Steel Forming and Trading Corp
Accounting Supervisor
Karina Castro
Department of the Interior and Local Government
Financial Analyst
I hereby certify that the above information are all true and correct to the best of my knowledge.
MA. ELEONOR F. GUINTO
Applicant