Customer Service Food
Resume:
Erica Akoto
I have over ** years of Excellent customer service experience, I'm also a great leader but always willing to learn something new. I am a compassionate person and loves being able to go above and beyond. My experience is mainly but not limited too food service. I am looking to try a different career field.
Washington, DC 20018
***************@*****.***
• Customer service has always been my main job. I like working with people on a team but also able to work well independently. I'm a self starter, fast learner and honest. I hate to be late so I get there early. Right now I'm interested in some transportation employment or a hospitality (cleaning position) also willing to learn and work with a new career field. Authorized to work in the US for any employer
Work Experience
Cashier/Guest Service Attendant
Target - Washington, DC
October 2022 to March 2023
I energetically greeted my guest and assisted with checkouts, returns, exchanges along with online orders. I also assisted with stocking, completed all task at the best of my abilities and any other requests from management.
Delivery Driver
Amazon DSP - Maryland
October 2021 to December 2021
As a delivery associate i drove a Amazon-branded van, stay active, work independently, and be part of a motivated team that safely delivers Amazon packages to customers in your community every day.
• Drove over the road (OTR) and fleet truck
• Delivered merchandise to clients
• Loaded and unloaded fleet and truck
• Maintained a record of 100 percentage of correct deliveries Cashier/Trainer
Chick-fil-A / Thompson Hospitality - Washington, DC March 2019 to June 2020
greet the guest enthusiastically and take orders accurately
• use POS to input orders cash efficiently completed all cash and credit transactions in a timely manner
• make beverages
• maintain front of house cleanliness
• answer guest questions/provide resources assist with training newly hired employees Food Service Worker
&pizza - Washington, DC
March 2017 to October 2018
• I energetically greeted my guest as they approached me. Took their orders efficiently and Accurately, all working at a fast pace. completed cash and credit card transactions efficiently. Trained new hirees on working in a fast efficiently manner making pizzas. Cashier
Target - Washington, DC
January 2016 to January 2017
I worked the cash register completing all cash, credit card, gift cards and check transactions efficiently and in a timely manner. Bagging all necessary items all working in a fast pace work environment.
• Handled returns and exchanges
• Processed cash, check, or credit transactions with accuracy Education
GED
Washington, DC
April 2012 to June 2013
Skills
• Driving
• POS
• Delivery Driver Experience
• Serving Experience
• Order Picking
• Cleaning
• Load & Unload
• Customer service
• Communication skills
• Cash register
• Retail sales
• Customer service
• POS
• Cash handling
• Guest services
• Hospitality
• Driving
• Mobile devices
• Leadership
• Food service
• Restaurant experience
• Custodial experience
• Cleaning
• Food preparation
• Sanitation
• Food handling
• Mentoring
• Technical sales
• Data entry
• Basic math
Certifications and Licenses
Driver's License
May 2021 to January 2029
Non-CDL Class C
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