Customer Service Be A
Resume:
Iisha Graddy
Customer service
Saint Paul, MN ***06
*********.***@*****.***
Ready to start a new journey with a new career. Very eager to learn& experience new exciting things. I just want to be a valued team player who loves to learn an work with people who can be a asset to any company an not a liability.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Hostess
Red Lobster-Oakdale, MN
September 2023 to Present
I greet customers as soon as they step foot in the door I get them seated give them menus an let them know who their server is just be warm& kind to them I get door dashes an Togo orders from back an give to the delivery person I answer phone calls I make reservations on the computer I also keep track of the servers who is next how many tables they have an such an I also help buss an clean their tables off for next customers.
Lead Preschool Teacher
KinderCare Learning Centers-Maplewood, MN
April 2023 to September 2023
Attendance first thing when I got in breakfast, morning enrichments, outside time, lunch, naps, art projects, snack changing kids pull up& diaper doing reports on kids hourly& daily for parents to see on kids portal that I logged in every hour on the hour an then get them ready for pick ups. I also obtained a pediatric first aid for childcare/ schools for licensing/DHS through Minnesota Medical Training Services Cashier/Caterer
Lancer Hospitality-Saint Paul, MN
August 2022 to March 2023
I worked inside of a cafe in the como zoo as a head cashier I took customers orders made coffee an our other signature drinks ring customers up handed out food orders I did stocking make sure all equipment was cleaned an sanitized I also kept dining area cleaned. I also did some nite time catering events that took place at the zoo serving an just watever was needed from me I did. Cashier/Customer Service
Portillo's-Roseville, MN
April 2019 to July 2022
Greeting customers, taking an ringing up orders giving correct change an just making sure the customers were happy with our service. I also did some prep work an handed out food in the pick up window made fries, onion rings, made milkshakes an handed out customers drinks. Crew member
Taco johns-Saint Paul, MN
August 2017 to February 2019
Excellent customer service skills an im a skilled team player who knows how to communicate effectively an i love working with all ethics of people
Education
Some college in Business Management
Kaplan University-Davenport Campus - On line
March 2009 to July 2011
Skills
• Customer Service Skills (10+ years)
• CSR (10+ years)
• Customer Service (10+ years)
• Customer Care (10+ years)
• Call Center (5 years)
• Food Production (10+ years)
• Food Preparation (10+ years)
• Cleaning Experience (10+ years)
• Cooking (10+ years)
• Food Safety (10+ years)
• Kitchen Experience (10+ years)
• Food Service (10+ years)
• Food Handling (10+ years)
• Serving Experience (10+ years)
• POS (10+ years)
• Host/Hostess (1 year)
• Meal Preparation (10+ years)
• Restaurant Experience (10+ years)
• Home Care (5 years)
• Sales (10+ years)
• Commercial Cleaning
• Time Management (10+ years)
• Banquet Experience (5 years)
• Packaging (10+ years)
• Leadership
• Phone etiquette (10+ years)
• Food handling (10+ years)
• Barista experience (2 years)
• Serving (10+ years)
• POS (10+ years)
• Customer service (10+ years)
• Cash register (10+ years)
• Cash handling (10+ years)
• Restaurant experience (10+ years)
• Hospitality (10+ years)
• Cooking (10+ years)
• Clerical experience (6 years)
• Guest services (10+ years)
• Leadership (8 years)
• Care plans (4 years)
• Nursing (3 years)
• Front desk (6 years)
Certifications and Licenses
First Aid Certification
Additional Information
I am a very detailed oriented woman who is dependent & dependable I’m reliable an trustworthy I love making people smile an cause im a happy vibrant person who is willing an able to learn an excel at anything that I put my mind to. I just want to matter in life.
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