Customer Service Office Administration
Resume:
MAMIE DUNCAN
SKILLS
• Customer Service
• Verbal and written communication
• Office Administration
• Organization
• Appointment Scheduling
At Keystone Blacktop and Seal Coating, I excelled in office administration and customer service, adeptly managing sensitive data and streamlining communication processes. My proactive approach to scheduling and organizational tasks significantly enhanced department efficiency, showcasing my ability to merge meticulous attention to detail with outstanding verbal communication skills.
WORK HISTORY
May 2022 - July 2024
Secretary Keystone Blacktop and Seal Coating, Scranton, PA Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
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• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients. Handled daily scheduling tasks and provided administrative support for entire department.
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Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
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Managed executive calendars, scheduling appointments and meetings to optimize time management.
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Provided clerical support to company employees by copying, faxing, and filing documents.
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Maintained office supplies inventory by checking stock and ordering new supplies.
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Responded to emails and other correspondence to facilitate communication and enhance business processes.
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EDUCATION
June 2013
GED
Lincoln High School, Philadelphia, PA
June 2013
Medical Assistant Medical
Harris School of Business, Upper Darby, PA
CONTACT
Old Forge, PA 18518
*****************@*****.***
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