Front Office Medical Records
Resume:
Amber Ortiz
Responsible employee
Odessa, TX ****2
***************@***********.***
Authorized to work in the US for any employer
Work Experience
Dispatcher II
Patterson-UTI Drilling Company LLC-Midland, TX
August 2022 to Present
• Answering incoming calls and communicating with mobile units to ensure they receive important messages.
• Monitoring situations by phone gps tracking email and teams software
• Using mapping software to locate the best routes.
• Keeping track of the locations proposal needs such as cement amounts chemicals silos field bins bulk trucks etc .
• Coordinating with customers and providing a crew for job call outs
• Serving as the point of contact for drivers and having all necessary information for set location times
• Responding to calls for help and information.
• Scheduling, routing, and assigning drivers and equipment for rig locations
• Coordinating transportation, deliveries for cement heads chemicals water cement and mud samples as needed
Front Office Manager
FAST ER CARE-Midland, TX
February 2020 to August 2022
• Overseeing day-to-day operations of the medical office
• Managing staff, including hiring, training, and performance evaluations
• Developing and implementing office policies and procedures
• Handling patient billing and accounting tasks
• Maintaining a safe and secure work environment
• Managing medical records
• Organizing medical records
• Ensuring positive collaboration between doctors and nurses. Administrative Assistant/Receptionist
ITR PHYSICAL THERAPY-Pueblo, CO
January 2019 to January 2020
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Schedule patients for appointments and follow ups
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Collect payments for medical services and record in medical record
• Prepare and organize medical charts
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Follows up the referrals in a timely manner to assure that appointments are made for appropriate care
• Enters the information for new patients and creates the patient folders
• Answers patient inquiries and takes messages for follow up.
• Maintains confidentiality within the workplace and within the community
• Participates in staff meetings and other meetings as instructed
• Maintains confidentiality within the workplace and within the community
• Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
• Adheres to the Mission and Values of NHC
RECEPTIONIST
BASIN SUBARU
July 2015 to June 2019
Answer phones
● Route calls to specific people.
● Answer inquiries about company
● Greet visitors warmly and make sure they are comfortable
● Call persons waiting for visitor and show customers to waiting room
● Make coffee and set up food
● Ensure reception area is tidy
● Coordinate mail flow in and out of office
● Handle phone calls from people calling in sick
● Hand out employee applications
● Send email and faxes.
● Collect and distribute parcels and other mail.
● Perform basic bookkeeping, filing, and clerical duties.
● Take and relay messages.
● Inventory license plates
● Call customers for a pick up on tags and license plates Supervisor/Manager
Noble Financial-Midland, TX
November 2012 to July 2015
Loan Officer Job Duties:
• Evaluates loan applications and documentation by confirming credit worthiness.
• Improves loan applications and documentation by informing applicant of additional requirements.
• Rejects loans by explaining deficiencies to applicants.
• Approves loans by issuing checks or forwarding applications to loan committee.
• Completes loan contracts by explaining provisions to applicant; obtaining signatures ; collecting fees.
• Helps customers by answering questions; responding to requests.
• Maintains customer confidence by keeping loan information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. TDCJ PRESTON E SMITH UNIT
Correctional Officers and Jailers
June 2005 to November 2012
• Controlled radio traffic from central control and MCCI
• Maintained inventory of use of force equipment at all times and keys
• Assisted in use of forces as needed
• Escorted inmates to Disciplinary court or to committee
• Cleared count in wing or assigned position
• Assisted with daily moves
• Performed all duties required by shift rank
• Supervised SSI's during daily activities
• Prepared paperwork for the unit
• Documented on inmate travel cards
• Housed offenders from incoming chain
• Entered data to database
• Cleared count 3 times a day for both units
• Kept up with the count board throughout the entire day
• Created necessary moves as needed
• Sat through inmate committees with shift rank
• Wrote cases on inmates as needed
Assistant Manager
Town and Country
November 2007 to November 2008
• Supervised 6 employees
• Prepared daily paperwork
• Prepared Deposits every morning
• Counted down ATM machines
• Kept up with inventory
• Maintained a clean and friendly store
Education
High school diploma in General Studies
Howard College - Lamesa, TX
August 2001 to January 2005
None in Criminal Justice
Midland College - Midland, TX
Skills
• Receptionist
• Payroll
• Billing
• Administrative Assistant
• Outlook
• Microsoft Excel
• Word
• Loan Officer Experience
• Facilities Management
• Phone Etiquette
• Law Enforcement
• Word Processing
• HIPAA
• Office Management
• Management
• Tax Experience
• Accounting
• Guest Services
• Medical Records
• Spanish
• Cash handling
• Medical Scheduling
• Insurance Verification
• Communication skills
• English
• Office Administration
Certifications and Licenses
First Aid Certification
CPR Certification
Contact this candidate