Hamby Alford
Medical Office/Medical Records/ Coding
Gillett, WI 54124
*****.******@*****.***
Reliable
Hardworking
Knowledgeable
Dedicated
Organized
Individual and Team Player
Authorized to work in the US for any employer
Work Experience
Med Tech
Suring Health and Rehabilitation-Suring, WI
March 2024 to September 2024
Distributed medications to long term care residents. Ordered replacement medications. Recorded resident data, Utilized PCC, Operated a Pyxis machine (back up medication system), Maneuvered the EPIC EMR system. Assisted Coworkers to achieve resident comfort, safety, and Satisfaction. Pharmacy Assistant
Dreier Pharmacy-Shawano, WI
December 2023 to February 2024
Reordered stock, Customer Service at medication counter, Resource to answer customers’ questions, Priced products on delivery. Filed written provider orders for facility customers. Med Tech/Coder
Meadowbrook-Oconto Falls, WI
December 2021 to October 2023
Administer medication/treatments per providers orders, under the supervision of a registered nurse. Communicate with nursing staff residents’ needs or change in condition. Share with all facility employees when residents need associated services. Analyze new admits medical records, Enter admission codes, Assign therapy codes, Updated medical diagnosis lists when residents have significant health changes. Strive to assign codes which will ensure facility gets maximum reimbursements from Medicare, Medicaid, other insurances.
Med Tech
The Bay-Suring, WI
March 2020 to December 2022
Performed medication passes. Processed orders. Utilized the PCC documentation system. Filled in and Helped with resident cares when possible.
Home Health Care Aide
Lakeland Care District, Shawano County and Almost Family-Cecil, WI December 2012 to March 2022
Provided ADLs, personal hygiene, Range of motion, Prepare meals, Feed Client, Escort on outings, and Up keep of living area.
Clinical Lab Assistant/Phlebotomist
ThedaCare-Shawano, WI
January 2018 to March 2020
Responsible collecting blood specimens from various medical departments patients. Communicate with providers to Obtain orders, Clarify orders, Report results and Answer lab process related questions. Practiced sterile process techniques, infection control, HIPAA, and OSHA regulations. Entered orders and job requisitions into patients’ charts via EPIC, Inform providers of results via telephone and fax. Ran CLIA tests and Verified final results. Navigated in a patients’ charts view encounter notes, view orders, Determine diagnosis codes, and Gather lab results. Medical Coder/Biller
Cadre Services-Appleton, WI
August 2017 to September 2017
Assign charges to physician encounters in a Clinic setting, Resubmit denial claims to third party payees, Process payments, Utilize web portals, Pulled electronic EOBs, Run AR reports. Unit Assistant/CNA/Medical Records Clerk
Bellin Health Oconto Hospital-Oconto, WI
February 2013 to August 2017
Part time on the Medical, inpatient hospital unit. Performed patient cares, Documented cares, vitals, inputs/outputs, and activities. Qualified to perform (phlebotomy) venous blood draws, Administer and Admit patients to telemetry, Operate EKG's, Glucose Monitoring, and Bladder scans. ROI, Released medical information following national Hippa and related protocols/guidelines. Prepared quarterly Peer Reviews for providers’ review, Corrected coding and Data entry errors via WIPOP system for WHA, Answered incoming phone calls from various outside sources. Part time Worked at Emergency Department Registration desk. Gathered patient information, Entered patient demographics, Verified insurance info, and Observed and Reported Signs and symptoms via EPIC, and Registered patients in ER department and for appointments. Pre-registered / pre authorized surgical patients, and Scanned hospital documentation.
CNA/Nursing Assistant and Restorative Aid
Woodland Village Nursing Home-Gillett, WI
January 2009 to February 2013
Assisted with resident cares, Obtained vitals, Performed range of motion, Documented information manually and on the computer, Followed the lead of the charge nurse (RN) and physical therapists. Education
Vacational Diploma in Medical Coding
Northeast Wisconsin Technical College - Green Bay, WI August 2015 to December 2016
Diploma in Medication Assistant
Northeast Wisconsin Technical College - Green Bay, WI January 2012 to May 2012
Vocational Certification in Phlebotomy
Northeast Wisconsin Technical College - Green Bay, WI August 2010 to May 2011
Vocational Certification in Sterile Processing/Central Service Technician Northeast Wisconsin Technical College - Green Bay, WI August 2010 to May 2011
Vocational Certification in Healthcare Business Office Processes Northeast Wisconsin Technical College - Green Bay, WI August 2010 to May 2011
Vocational Certification in Health Unit Coordinator Northeast Wisconsin Technical College - Green Bay, WI August 2009 to May 2010
Vocational Program Diploma in Nursing Assistant
Northeast Wisconsin Technical College - Green Bay, WI May 2009 to August 2009
Associates Degreee in Agribusiness/Science Technology Northeast Wisconsin Technical College - Green Bay, WI August 1995 to May 1997
Skills
• EPIC computer systems (10+ years)
• Oral Communication (10+ years)
• Written Communication (10+ years)
• Telephone Skills (10+ years)
• Medical Coding (8 years)
• Medical Billing (5 years)
• Medical Records (4 years)
• registration (4 years)
• Insurance Verification (4 years)
• CPR (10+ years)
• Microsoft Word and Excel (6 years)
• Phlebotomy
• English
• Laboratory Experience
• CPT Coding
• Anatomy Knowledge
• EMR Systems (10+ years)
• CPT Coding
• ICD-10
• Managed Care (10+ years)
• Medical Terminology (10+ years)
• Vital Signs
• Order Entry (7 years)
• Employee Orientation
• Patient Care (10+ years)
• Clerical Experience (10+ years)
• Venipuncture
• Medical Scheduling
• Blood sampling
• Patient service
• Customer Service (10+ years)
• Aseptic technique
• Medical Office Experience (10+ years)
• Medical documentation
• ICD coding
• Infection Control Training
• Experience Administering Injections
• Quality Assurance
• HIPAA
• Supervising Experience
Certifications and Licenses
CCA
March 2017 to March 2019
Able to abstract medical codes from documentation in medical records Aware of coding guidelines which result in timely reimbursements from third party payers. Know how to Research coding books to find accurate codes. Familiar with outpatient and inpatient coding guidelines. CNA/Medication Tech
May 2011 to November 2017
Complete patient cares and basic healthcare procedures within the nursing assistant scope of practice under the supervision of a Registered Nurse.
CPR/BLS
March 2013 to March 2025
Trained in chest compressions and mouth to mouth breathing in emergency situations for adults and young, small children.
Certified Medication Aide
State Tested Nursing Assistant
ACLS Certification
Medical Coding Certification
Additional Information
I believe no work experience is wasted, I have a wide array of hands on and educational experience related to clinical healthcare procedures, clerical protocols, clinic, hospital, and long term care facilities. I have the desire to continue learning. I enjoy staying busy, am hardworking, Detail Oriented, and I believe I am an asset to any organization looking to take the chance on my experiences and desires to learn more.