Customer Service Business Operations

Personal Information

Name: Houssem Ghrabli

Address: Millita Djerba 4115 - Tunisia

Phone: +216-********

Email: **************@*****.***

Summary

I am a skilled and versatile independent trader with over 15 years of experience in the field of commerce and sales. I have demonstrated my ability to manage business operations, promote products, and provide excellent customer service. My proficiency in multiple languages and computer skills strengthen my ability to succeed in diverse environments.

Education

●Degree: High School Diploma

●Institution: Lycée

●Year: 2007

Professional Experience

Independent Trader

January 2018 - January 2023

●Managed an independent business

●Sold various items

●Monitored stocks and finances

Cashier Agent

TDF Freeshop at Djerba Zarzis Airport

January 2013 - December 2018

●Handled purchases at the freeshop

●Friendly interaction with customers

●Managed financial transactions

Promotion Agent at Dutyfree

Djerba Zarzis Airport

July 2010 - September 2012

●Actively promoted duty-free products

●Used sales techniques to boost sales

●Effective communication with customers

Cleaning Supervisor

Djerba Zarzis Airport

May 2010 - June 2010

●Supervised cleaning at the airport

oMaintained cleanliness and hygiene

●Manager

●Club Koide Djerba

●September 2007 - March 2008

●Managed and rented koide

●Provided excellent customer service

●Skills

●Business management

●Customer service

●Sales promotion

●Financial management

●Computer skills: Excellent proficiency (12 years of experience)

●Languages

●Arabic: Excellent proficiency

●English: Excellent proficiency

●French: Excellent proficiency

●Italian: Average skills

●Interests

●Reading

●Music

●Sports

●Painting

●Mechanics

●DIY projects

●

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