Project Manager Scrum Master
Resume:
Sanjeev Kumar Sistla
Project Manager
Residential Address:
Villa 8, Meenakshi Villas,
Mallareddy Nagar, AT Agraharam,
Guntur – 522004
Andhra Pradesh.
India
Email:*******.**@*****.***
Mobile: +91-799*******
www.linkedin.com/in/sanjeev-s-259425a6
EXPERIENCE SUMMARY
Overall, 23 years of experience Sistla Served as Platform Manager and SAP Project Manager/Lead with good command on AGILE, ASAP and ACTIVATE Methodologies, Project Management & Team Management with Senior Level Business Consulting role experience.
Lead SAP Project Manager with 7 years of experience in managing end-to-end SAP implementations for global organizations. Successfully delivered multiple SAP projects within budget and timeline, resulting in improved business processes and operational efficiency.
Sistla is highly experienced in SAP Project Management with 2 S4HANA E2E implementations and 5 SAP ECC E2E implementations.
Delivery-focused and able to motivate teams performed extensive work with project proposals, oral presentations, timeline determination, budget estimation and staffing plans.
Multiple engagement experience with global delivery model including offshore functional and development support.
Expertise in leading and managing AMS Support Model for Operations and Maintenance.
Knowledge and extensive experience in implementation, configuration, customization, maintenance and Support of SAP S4HANA Cloud, RISE with SAP & S4HANA with AGILE and ACTIVATE methodology, BTP, CPI, SAP FICO, SD, MM, BPC, PAPM, PS, SAP SuccessFactors Employee Central and SAP SuccessFactors Compensation and EHp 5-8 with emphasis on Talent Management, Personnel Administration (PA), Benefits, Organization Management (OM), Time Management (TM), Payroll (PY) with specialized knowledge in ESS/MSS configuration including SAP Business Workflows and Data Migration using SAP Best Practices and LSMW.
Intense experience in using LSMW tool where lot of interaction took place with end users in design and functional requirements.
Experience in Project Management tools like JIRA and Microsoft Tools.
Extensive Experience in US & CANADA Taxation, BSI Interfaces, Payroll and the configuration steps of UK, India, Singapore and Middle East too.
Extensive experience in Time Configuration, Time Evaluation, Time Schema, CATS, Negative and Positive Time Management, Time Structures, Work Schedule Rule and Quota Management.
Involved in integration of HR with FI & PS modules and worked on ADP and Kronos.
Good understanding in configuring and administering ESS and MSS.
Has extensive configuration experience as a team lead in managing HR implementation experience in version ECC 5.0, ECC 6.0 and S4HANA.
Experienced in Unit Testing, Parallel testing, Integration Testing & System Testing, writing Test Scripts, Test cases.
Engaged in Corporate Strategy and IT ERP Global & Domestic Implementations from Hire to Retire as Solution Architect (Saudi Arabia - MOF, KNG(Kuwait), Takreer (Abu Dhabi), SUCO (Egypt)), Utilities companies such as NTPC, HPPL and Bisleri).
Trained in SuccessFactors – Employee Central
Performed business analysis activities as a Business Analyst ( BA ), consisting of requirements gathering, conducting workshops, delivering presentations, analyzing and documenting requirements for various projects.
Excellent Communication, Client Interaction, Presentation and Problem-solving Skills.
ACADEMIC QUALIFICATIONS
Masters in Computer Applications, Osmania University, India
Bachelors in Computer Science, Osmania University, India
Professional certification ITIL V3 Foundation in IT Service Management
Work Experience
DXC Technology Bengaluru
Client: United Arab Bank, Sharjah, UAE
Duration: Jan 2024 to until dated
Role: SAP Project Manager
UNITED ARAB BANK, P.J.S.C. (UAB) was incorporated on the 21st of January, 1975 as a joint venture between UAE investors and the French international financial conglomerate, Société Générale (SG).
Based in Sharjah and operating 6 branches throughout the UAE, the bank offers its clients tailor-made financial services in both corporate and retail banking. It has also established itself as a leading solutions provider for growing commercial and industrial bases across the seven emirates. Through the provision of a comprehensive range of Corporate Banking, Retail Banking, Trade Finance, SME banking and Treasury services, UAB is the bank of choice among major corporate clientele in the UAE.
Responsibilities:
Implementation and Project Management services for SAP BTP and RISE with SAP Migration, Implementation of SF Employee Central and Compensation, ARIBA Sourcing, Document and Reporting Compliance and DocuSign and Application Maintenance Services.
Migration of current SAP S/4HANA data from on-premise to SAP RISE in the cloud.
Involved in the SAP BTP Integration suite for maintenance of SAP system landscape in a complex SAP environment.
Work with RISE with SAP, SF- EC, SF- Compensation, CPI, PI/PO, Solution manager, Gateway Fiori, Business Objects, and other SAP systems in addition to the SAP BTP.
Work as liaison between Functional/Technical SAP Consultants and Business to validate requirements for modules FICO, SD, MM, HCM and ABAP WRICEF objects.
Responsible for all project timelines and updates to Senior Management.
All status updates and communications with Global and Local Business Management.
Work plan management, issues and task tracking, status reporting, representation of IT at the Program level.
Preparing steering committee level/stage gate presentations.
Ensure compliance to client SAP Project Methodology for all projects, including producing steering committee deliverables, facilitating artifact/deliverable/milestone sign-off, adhering to project change control processes and satisfying internal audit compliance requirements.
Evaluation and Analysis of project to identify the overall health and identify areas that required remediation, escalation or additional management focus.
Manage Integrations/Interfaces/Reporting/Customizations activity to variety of external legacy systems.
Communication of milestones and status during Cutovers
Successful Go-Live with limited plan development time
Client: AVIVA, Norwich, UK
Duration: July 2022 to December 2023
Role: Platform Manager
Aviva plc is a British multinational insurance company headquartered in London, England. Aviva is the largest general insurer and a leading life and pensions provider. Aviva is also the second largest general insurer in Canada. It has about 31,000 employees and 18 million customers across its core markets of the United Kingdom, Ireland and Canada. The Norwich Union brand, however, was retained for the UK long-term savings and general insurance business. Aviva's main activities are the provision of general and life insurance, long term savings products and fund management services.
Responsibilities:
Experience managing teams of 150 or more resources, including Project Managers, BSAs & SMEs, Application Administrators, Developers, Testers and Architects.
Experience working as a Platform Manager related role, preferably in an Agile working setup.
Make day to day decisions on development priorities to ensure solutions meet end user needs whilst maintaining technical integrity.
Demonstrate progress and communicate issues to stakeholders and provide release notes and training plans.
Business Heads supporting Consolidation and Regulatory operations and internal reporting and analysis.
Partner with Product Owner and Scrum Master to build effective project teams to meet business requirements.
Strong knowledge of the market solutions and frequent interaction with external parties to assess new Digital solutions.
Gathering platform requirements and assessing relevant projects’ risks and benefits, strong commitment to quality and timely customer service.
Client: AFLAC Incorporated, USA
Duration: January 2021 to June 2022
Role: SAP Project Manager
Aflac Inc. is an American insurance company and is the largest provider of supplemental insurance in the United States.Aflac underwrites a wide range of insurance policies, but is perhaps more known for its payroll deduction insurance coverage, which pays cash benefits when a policyholder has a covered accident or illness.Aflac was represented by approximately 19,300 sales agencies in Japan, and 76,900 licensed sales associates in the U.S
Responsibilities:
Leading team through development and delivery of SAP technical roadmaps that facilitated management understanding of SAP future business impacts.
Responsible for SAP integration development activities managing geographically dispersed team in USA, Japan and India.
Managing SAP SF, FICO, BPC, PAPM, MM, SD, PS and ABAP WRICEF objects where an on-premise implementation on S/4HANA and coordinate scoping, design, development and project lifecycle activities across productive SAP landscapes.
Organized and led ad-hoc critical cutover incident meetings and daily agile meetings.
Created and executed cutover plan for multiple phases of Activate methodology
Directed basis and integration testing sessions as needed.
Managing in automating and streamlining business forecast, planning, and consolidation activities.
Assisting on cost and revenue allocations, costing and pricing, tax and financial risk modeling.
Cutover Preparation, Cutover Management, Cutover Strategy and Cutover execution
Cut-over plan management and execution for both project and data migration.
Work with the SAP functional team to gather, refine, and confirm business requirements for projects and internal organizations across USA, Japan and India locations.
Supported all team leads on critical issues for functional/technical levels including ESS/MSS (self-services/workflows).
Worked on strategy plan, risk mitigation plan, project plan, resource hiring strategy plan.
Delivered quality assurance through SAP architecture reviews of proposed solutions for major process improvement project, resulting in lower cost and complexity.
Applied expert knowledge in SAP Financials to optimize financial reporting processes, which subsequently improved the closing process timeline.
Instrumental in developing a comprehensive project governance framework that increased project transparency and accountability.
Gathered requirements and developed integration solutions, architecture methods and artifacts including continuous improvement cycle and current accurate SAP knowledge base, increasing success rate of SAP development.
Client: Dnata, UK & Singapore
Duration: July 2020 to December 2020
Role: SAP Project Manager
dnata Singapore Pte Ltd is a ground handling provider at London Heathrow and Singapore Changi Airport, providing ground, passenger and cargo handling services, in-flight catering and security services to 96 scheduled and 65 non-scheduled airlines.
Responsibilities:
Dnata has global presence with around 30000 employees globally and dnata UK & Singapore has close to 1900 employees.
Providing a leadership role to my team and define and deliver a portfolio of support, enhancement & change initiatives across the SAP S/4HANA platform.
Taking care of entire Knowledge Acquisition Plan from the vendors and all types of (sev1 – sev3) Incidents.
Organized and led ad-hoc critical cutover incident meetings and daily agile meetings.
Providing production support for SAP HCM, FICO, ABAP WRICEF objects, SD, PS and MM.
Directed a full-cycle SAP S/4HANA implementation for an Aviation client, enhancing real-time analytics capabilities and operational efficiency across their divisions.
Spearheaded a cross-functional team of 17+ members, achieving milestones and deliverables within 10% under budget while maintaining above 95% adherence to the project timeline.
Leveraged Agile project management methodologies to ensure rapid and flexible response to change, increasing project velocity by 20% compared to previous waterfall approaches.
Deliver significant improvements in the solution is expected, as is the ability to build strong stakeholder relationships.
Handling weekly, monthly review status meetings with client.
Client: Syndicate Bank, Bengaluru
Duration: July 2019 to June 2020
Role: SAP Project Manager
Syndicate Bank is one of the oldest and major commercial banks of India. It wasfounded by T M A Pai, Upendra Pai and Vaman Kudva. At the time of its establishment, the bank was known as Canara Industrial and Banking Syndicate Limited.
Responsibilities:
Implemented a centralized SAP Human Capital Management (HCM) system, FICO, PS and ABAP WRICEF Objects centralizing employee data and streamlining HR processes across India.
Initiated and led a business process re-engineering effort alongside SAP implementation, which contributed to a reduction in process times by up to 50% in key HR functions.
Fostered a culture of proactive issue resolution that reduced overall project risk and increased stakeholder satisfaction.
Managed large scale SAP Cutover implementation from various legacy systems S4HANA
Playing a key role in the successful and timely transition to support of major and minor releases.
Lead on all day-to-day task execution, driving project progress in line with the planned milestones.
Set appropriate priorities for the team to ensure task completion.
Develop and effectively communicate a clear vision of each projects objectives by motivating the team and
Lead the cross functional teams responsible for delivering key deliverables ensuring the deliverable is completed to time, budget and project quality criteria.
Handling monthly review status meetings with client.
Techcom Singapore
Client: NCS HUB (Singtel), Singapore
Duration: December 2018 to May 2019
Role: SAP HCM Senior Consultant & SCRUM MASTER
Responsibilities:
Implementation of S/4 HANA 1709 On-Premise and Fiori in AGILE environment.
Data Migration Support - assist migration lead with infrastructure and strategy to migrate legacy data into S/4 HANA.
Liaise with stakeholders across the organization to achieve consistent delivery of quality services and functional solutions that meet business requirement and securing stakeholder sign off of the proposed solutions.
Involved in running SAP ERP HCM in a separate instance, connected (via ALE) to S/4 HANA on-premise edition.
As a SCRUM MASTER had worked closely with the Basis team to monitor, test and tune application components for optimized performance and integration.
Deep understanding of SAP products and competencies related to UI/UX development and workflows.
Worked on Singapore Basic Pay Wages and CPF needs to split into 50% while an allowance is paid in full during mid-month.
Responsible for design and delivery of SAP HCM Erecruitment solutions for Singapore Ministries in AGILE environment.
As a SCRUM MASTER had collaborated with other SAP Agile developers, analysts, and business partners in remote locations to gather requirements, provide status updates, participate in code reviews and team meetings, and collaborate on cross-platform data sharing solutions.
Acting in client facing roles to determine business requirements and identifying how the Erecruitment solution can be best utilized to meet client requirements.
Providing support to the interface workstream to understand business scenarios and integration between the solution and other applications.
Wissen Technologies / ACS - Kuwait
Client:KNG ( Kuwait National Guard ), Kuwait
Duration: January 2017 to November 2018
Role:SAP HCM Solution Architect
Responsibilities:
Implementation of S4 HANA 1511 SP02 and Fiori.
Data Migration Support - assist migration lead with infrastructure and strategy to migrate legacy data into S4 HANA.
Managed large scale SAP Cutover implementation from various legacy systems S4HANA.
Deep understanding of SAP products and competencies related to UI development, workflows, BPM, data warehousing, reporting and BASIS
Implemented Positive Time Management with Clock times and without Clock times.
Usage of non-SAP products and technologies in the areas of Portal, ETL, Mobility, Integration middleware
Deep understanding of the network components and network security
Business understanding of the supply chain and logistics processes
Correct solution architecture and usage of the various SAP tools
Guidance on high level design on usage of SAP NetWeaver and integration with backend SAP and non-SAP systems
Knowledge transfer and mentoring sub ordinates and peers.
Reduce project risk through accurate effort estimations and team skills
Participation in code reviews and in on-going improvements to development standards and methodologies
HP (HewlettPackard)
Client: KRAFT Foods(US & CANADA)
Duration: March 2014 to November 2016
Role: Support Lead ( PY, TM, OM & PA, ESS&MSS )
Responsibilities:
Handling the production support activities for the client and the entire service delivery of HR for the client.
Incident Management, Change Management, Problem Management.
Taking care of entire Knowledge Acquisition Plan from the vendors.
Providing production support for Payroll (USA & CANADA), Time Management and CATS, Personnel Administration and Organizational Management.
Handling weekly, monthly review status meetings with client.
Had derived the Employee tax types and tax rates and was involved in the Up gradation of BSI Tax Factory 10.0.
Configured services like timesheets, approval views, approval customizations, benefit
enrolments etc., in ESS.
Configured the Team Calendar, Employee Search, Absence Data Overview in MSS.
Write functional specs for interfaces SAP to ADP gross calculation.
Worked on Data Migration from Legacy to SAP systems.
Communication of milestones and status during Cutovers.
Successful Go-Live with limited plan development time.
Was involved in different Time recording methods,Time Evaluation setups, interpreting IT0050 and IT0007. Pair Formation using RPTIME00 Driver, formatting results of Time Evaluation and Rule Processing.
Configured Garnishment rule and creating a Remittance rule for the Garnishments
Postingpayrollresults to FI/CO module (Accounting).
Taking care of all types of (sev1 – sev3) Incidents related to HR Policy Project.
Used CATS and Kronos clocking systems to capture the attendances and absences using Time Data.
Working as a team for the Client and trying to resolve issues within the SLA.
Client: Compass Country Enablement (HP Internal Project)
Duration: July 2013 to February 2014
Role: Project Manager
Responsibilities:
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization
Managing client and stakeholder relationships at project level.
Providing leadership to project teams and clients in a SAP HCM environment.
Defining and managing cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the project to enhance effectiveness toward the business result or strategic intent.
Present periodic Dashboard reports on the current program, future opportunities and issues.
Handled multiple offshore and onsite planning, execution and production support projects simultaneously.
Client: Alcatel Lucent (ALU-Global Support Project )
Duration: September 2012 to June 2013
Role: Support Lead (International PY, TM, PA,OM, ESS&MSS )
Responsibilities:
Handling the production support activities for 8 countries of the client.
Handling the onsite team in terms with delivering the services to the client.
Handling Projects with complete change management/enhancement process for the customers with the team at onsite and offshore.
Act as the business system process expert for the application systems of SAP/HR interfaces with ADP for Master Data extract.
Created different payroll areas by creating date and period modifiers. Generated payroll periods and their check dates for each payroll area.
As part of the ESS functionality, configured new Features for providing allowing Managers
to view the PCRs based on their employee groupings/payroll area.
Assigned new holidays to the already existing Holiday calendars for new identified holidays
Clock in and Clock Out Time Events were configured.
Made changes to the existing Work schedules by using two different daily work schedules with reference to a period work schedule, taking the break schedule into consideration.
Data Migration using LSMW.
Handled multiple currencies and mapping Payroll Components to FI/CO ie., Posting With CATS.
Collaborated with the ABAP developers and the QA team to develop and test new functionality and enhancements related to CATS.
Kronos for client's timekeeping and for standard interface HR-PDC.
Handling client review meetings and status meetings.
Taking part in Business Development activities like designing RFPs and involved in client meetings for new proposals.
Designing and delivering solutions for problem related issues
Manage the team; handle the tickets & SLA management.
Handle the change requests along with required discussion with client.
Client:Lodha, India
Duration:Mar 2012 to August 2012
Role: Support Lead ( TM, PA, OM, PY, ESS & MSS )
Responsibilities:
Handling the production support activities for the client.
Handling all the entire service delivery of HR for the client.
Incident Management, Change Management, Problem Management.
Taking care of entire Knowledge Acquisition Plan from the vendors.
Providing production support for Payroll, Time Management, Personnel Administration, Organization Management and ESS/MSS.
Configured the Working Time applications in ESS Leave Request, Record Working Time and CATS Timesheet.
Configured Cross Application Time Sheets (CATS) for time capture.
Modified the existing customized Quota rules and the overtime block rules based on the new enhancement changes.
Time management integration with KRONOS, time clock application.
Supported for both Negative and Positive Time Management
Modified CATS Profile for the absence type and also Wage type routing to IT 2010 for time entry without clock times and TM04 schema to evaluate the time
Defined deduction rules for absence quotas and assigned these rules to the counting rules
Handling client advisory role in terms of new projects execution.
Handling weekly, monthly review status meetings with client.
Client:Clorox, California
Duration: April 2011 to February 2012
Role: Support Lead ( PY,TM, PA, OM, ESS and MSS )
Responsibilities:
Handling the production support activities for the client.
Handling all the entire service delivery of HR for the client.
Coordinated with ADP for sending Tax data files for W2 processing.
Involved in debugging the interface files for the outsourcing of Gross/Net payroll to ADP
Providing production support for Time Management, Personnel Administration, Organization Management and ESS/MSS.
Configured different data entry profiles for the Cross-Application Time Sheets (CATS) for employee entering data into Time sheets.
Time Data transfer between SAP and Kronos.
Created absence types and defined rules to count absences and rules to round them
Created CATS profiles and created customer specific fields.
Handling client advisory role in terms of new projects execution.
Handling weekly, monthly review status meetings with client.
Client: Optus, Sydney
Duration: August 2010 to March 2011
Projects:WINDOWS 7 SOE & HRIS
Role: Business Analyst Lead
Responsibilities:
WINDOWS 7 SOE Business Analyst
Performed business analysis activities consisting of requirements gathering, conducting workshops, delivering presentations, analyzing and documenting requirements for WINDOWS 7 SOE project.
Planning, analyzing, and documenting requirements related to various projects.
Assessing requirements and identifying limitations.
Acting as a conduit between the business and technology during the entire life cycle of the project.
Client:MTSA, Canada
Duration: April 2010 to July 2010
Role:SAP HCM Senior Functional Consultant ( BN& TM )
Responsibilities:
As a Functional Consultant, had handled Benefits concepts for MTSA Canada, a Consolidation Project and responsibilities included,
Gathering Requirements from Business.
Involved in Blueprint designing, Realization, Final Preparation, Go Live and support Phases in SAP related to Time Management and Benefits.
Involved in the development of Business Process Model, End User Training, Documentation and Knowledge Transfer.
Configured work schedules, generate workschedule rules, genrate absence quotas, configure base entitlements and selection rules, worked on PCRs and Schemas for Negative Time recording.
Implemented both Positive and Negative Time Management according to client rerquirements
Setup and maintenance of Data entry Profiles for CATS Regular and CATS Classic
Kronos to automatically record employee work times using CATS
Configured for negative time evaluation.Handled schemas & PCR’s for time evaluation.
Defined public holiday calendar for personnel sub areas.
Preparation of FSD’s for Time Interface, User Exits and Reports
Daksha Technologies Inc
Client:Southco, Pennsylvania
Duration: January 2009 to December 2009
Role:SAP HCM Project Lead
Responsibilities:
Project involved in implementation of Payroll module . Worked with business users and HR team to come up business requirements and putting together a blue print and mapping to SAP.
Configuration of off-cycle work bench to run payroll for payroll adjustment, reverse payments, void payments, advance payment and for check replacement.
Configured subsequent activities after payroll run which includes, GL Posting, Third party remittance, Reversal of payments, Reversal of Posting, Reversal of third party posting.
Worked on holiday calendars based on province and modifying the personnel work schedules.
Configured the IMG settings (work schedules, absences and quotas) required for Time management.
Configured Leave quotas that to be pro-rated, leaves which are accural with Time evaluation, Over time scenarios and Employee log-in late or Early actions.
Configuration of time management interfacing with an existing SAP payroll system. Wrote custom rules for unique quota accruals.
Implemented SAP migration action plans and managed legacy environments.
Client: Menasha Corporation, Wisconsin
Duration: Mar 2008 – Dec 2008
Role: SAP HCM Senior Functional Consultant
Responsibilities:
Work involved in implementation of Payroll, TM and Benefits sub modules
Created the Process Model to define the sequence in which processing steps are to be performed in a payroll run and subsequent processing steps in off-cycle payroll.
Worked on the benefits integration by creating custom wage types for the purpose of assigning those in the defined benefit plans and verified all the Benefit plans and wage types processing benefit deductions while integrating with payroll.
Configured Public holiday calenders,work schedules, generate workschedule rules, genrate absence quotas, configure base entitlements and selection rules - Time recording.
Worked within a team in defining the implementation process & documentation standards
REHAU Inc
Client: REHAU Incorporated, Virginia
Duration: March 2007 - February 2008
Role: SAP HCM Senior Functional Consultant
Responsibilities:
Full life cycle implementation of Payroll and Benefits module
Configured and tested every configuration, working across other teams to ensure integration requirements are satisfied and developed to specifications.
Conducted workshops detailing the Benefits Administration process in SAP.
Provide guidance to the technical staff in developing interfaces for third party data transmission (benefit providers) in Benefits Administration for plans like Medical, Dental, Insurance and 401K Plans.
Setup and configured plans relevant for COBRA administration and also administered the Flexible benefits schemes.
Performed unit testing and integration testing.
IgateInc
Client: Newell Rubbermaid, Illinois
Duration: April 2006 - February 2007
Role: SAP HR Functional Consultant ( PY& BN )
Responsibilities:
My Initial project responsibilities involved in enhancements to Payroll and Benefits which involved additional functionality like adding new plans, Integrating the new plans with Payroll, Configuration required for 3rd party remittance, making enhancements, Testing, User Training and Documentation.
Full life cycle implementation of Payroll and Benefits module
Worked on TAX Levy’s in configuring and updating disposable amounts as per 668-W.
Created custom ad-hoc reports for payroll and benefits which helped HR Management team to track the plans.
Configuration of Off cycle payroll reasons for Adjustments and Reverse payments.
Worked with HR Supervisor in day-day basis in resolving end user issues.
Client: UNICEF, Manhattan
Duration: February 2005 – March 2006
Role: SAP HR Functional Consultant ( PA& BN )
Responsibilities:
SAP Project Upgrade from version 4.5B to 4.7 Enterprise.
Performed testing and verification for all cycles of upgrade process.
Facilitated Integration of Benefits module with Inbound & Outbound Interfaces and assisted in PA Integration.
Organized and facilitated problem-solving discussions with the clients, internal operations team and project managers.
Configured vesting rules, investment options and catch-up contributions for benefits plans.
Configuration of COBRA
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