Technical Support Software Development

BP

BINTA PATEL

*********@*****.*** 478-***-**** Centerville, GA 31028

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Customer Needs Assessment

Client Account Management

Product Sales

Business Development

Payment Processing

Sales Development

Upselling

Inventory Control

Multi-tasking strength

Relationship selling

Exceeds sales goals

Complex Problem-Solving

Retail Store Operations

Negotiation Tactics

Customer Service

Written and oral communication skills

Sales Strategies

Inventory Tracking

Financial records analysis

Money Transfer Systems

Time Management

Cash Register Operation

Sales expertise

Verbal/written communication

POS System Operation

Positive and professional

Fraud Detection

B vraj inc/ DBA centerville liquor

Centerville, GA

Sales Associate

05/2007 - 11/2023

Maintained cleanliness of store environment including floors, windows, displays. Developed promotional strategies to increase sales volume.Upsold additional items based on customer interests and needs. Processed transactions using a point-of-sale system. Provided accurate information about products, prices and services.Handled customer complaints in a professional manner. Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. Assisted teammates with sales-processing tasks to meet daily sales goals. Answered incoming telephone calls to provide store, products and services information. Maintained knowledge of sales and promotions, return policies and security practices. Opened and closed cash registers by counting money, separating charge slips and balancing drawers. Computed purchases and received and processed cash or credit payment. Summary

Skills

Experience

Homosassa Springs bank Homosassa,

Florida

Bookkeeper

05/2001 - 03/2003

Provided assistance in preparing tax returns annually. Posted journal entries to the general ledger system accurately and timely. Processed accounts payable and receivable transactions. Prepared financial statements, including balance sheets, income statements, and statement of cash flows. Managed payroll processing for staff members. Performed account analysis as required by management. Maintained and reconciled general ledger accounts. Conducted monthly bank reconciliations. Reviewed purchase documents and company receipts for reconciliation with statements. Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections. Assisted in the development and implementation of new accounting procedures and systems. Calculated income and social security tax deductions. Accurate Account Management: Maintaining precise records of all transactions, including deposits, withdrawals, and transfers, ensuring accuracy in customer account balances. Efficient Reconciliation : Regularly reconciling bank statements with internal records to identify and correct discrepancies, thereby preventing errors.

Central Florida community college Ocala,

Florida

Computer Technician

05/1997 - 05/1999

Implemented security measures to protect against unauthorized access or viruses. Maintained accurate records of service calls in a database system. Installed, configured and maintained computer hardware, software systems, networks and peripherals. Performed basic network troubleshooting and maintenance activities. Managed multiple tasks simultaneously while adhering to deadlines. Provided technical support for client inquiries via telephone and email. Assessed customer needs and provided advice on appropriate products or services. Responded to assistance requests from users and directed individuals through basic troubleshooting tasks. Trained users to operate and manage hardware and software.

Central Florida Community College Ocala, FL

Associate of Science in Computer Technology

05/1999

Education and Training

Contact this candidate