Tons of hospitality experience in many different arenas.
Resume:
Vanessa Tamayo Austin -> Houston
*******@*****.***
Professional Experience
Resort/Club environment
Hired on during a transitional period for the pool. Helped with the season set up (summer)
Worked outside; required a lot of walking and labor Worked with MICROS
Crossed trained ; Worked as a server inside, as well as events Personable Interactions with guests, first and last name basis, drink order ect.. Pool Supervisor / Mansion Server
Commodore Perry Estate, Auberge Resort
Collection North Austin TX
April 2024 -
August 2024
Worked with large groups to execute special events to schedule. Answered telephones, addressed caller inquiries and delivered messages. Cleaned and organized menus to increase sanitation and availability. Collaborated with FOH and BOH teams to support efficient operations, quality foodservice and guest satisfaction.
Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs.
Used table management system to serve customers and coordinate guest movements. Coordinated waitstaff to balance workload between restaurant sections. Host
White Lodging - Zanzibar Downtown Austin
TX
June 2023 - January
2024
HMIS experience
Developed and maintained professional relationships with internal employees and clients.
Caseload
Case note experience
Volunteered with all big fundraising events during time with non-profit Intern Case Manager
Caritas of Austin - Housing Stability
Downtown Austin TX
August 2023 -
November 2023
My entire life I have always
had so much on my plate. In
highschool it was juggling 3
different sports and
maintaining a 4.0 GPA.
College came around and I
was a fulltime student,
athlete and held down a job
to put myself through
school. The last semester of
school I worked 40+ hours a
week, on top of that doing an
internship that required 448
hours to be taken that
semester, as well as still
being enrolled in classes.
Now I am dropping
everyhing I know to move to
Houston and enter into my
graduate program. Needless
to say, having to maintain a
variety of obstacles has
always been something I not
only enjoyed, but was good
at. Hard work has never been
something I was afraid of
and doing a good job on
anything I set my mind to is
what I take pride in. Picking
up things fast and learning
through my experiences is a
talent I hold close to my belt,
while not only being able to
stay positive, but to also
inflict positivity on others. I
always try to be a solid
employee wherever I go.
Education
Minor in Psychology
Student Athlete - Softball
Focus on Event Planning
Volunteering
Key Skills
Creative Problem Solver
Positive Attitude
Quick Learner
Team Collaborator
Leadership and
Communication
Fun Spirited
Was able to collaborate with different departments of the non-profit Resort environment
Worked seasonally during summer and christmas break Fine Dining experience
Demonstrated hospitality and customer service while greeting tables. Advised customers on proper wine and liquor pairings for different foods. Worked with MICROS
Server
Kalihari - Sortinos Round Rock TX May 2022 - January 2023 Resort environment
Worked seasonally through the summer and christmas break Worked with large groups to execute special events to schedule. Supported server efficiency, introducing guests to server and taking drink orders. Communicated with patrons to determine seating needs and preferences to escort to tables.
Used table management system to serve customers and coordinate guest movements. Cleaned tables and arranged settings to comply with sanitation requirements. Answered telephones, addressed caller inquiries and delivered messages. Host
Kalihari - Double Cut Round Rock TX May 2021 - January 2022 Worked all throughout college
Full time student, full time athlete, part time job Explained details for new menu items and daily specials. Listened to guest needs and responded promptly for personalized service. Reconciled cash tills from dining sales as part of closing duties. Entered orders into computer system to coordinate with kitchen staff. Demonstrated hospitality and customer service while greeting tables. Took accurate notes detailing customer orders.
Server
Applebees Ada OK October 2020 - May 2023
Bachelor's in Social Work August 2019 - December 2023 East Central University, Ada, OK
Masters in Hospitality Management August 2024 - Present University of Houston, Houston, TX
Certifications
Helped conduct the daily lunch meals in the community kitchen Food Kitchen Caritas of Austin August 2023 - November 2023 Helped with multiple fudraising/raising awareness events Event Volunteer Swan Songs September 2024 - November 2024 Merchant Mariner Credential February 2024
U.S. Coast Guard National Maritime Center
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