Team Member Self Employed, Customer Support specialist
Resume:
KAYLA
HAWKINS
************@*****.***
Sumter, SC 29154
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. PROFESSIONAL SUMMARY
Self Employed Services - Cleaning Specialist
Sumter, SC • 09/2018 - Current
Self Employed Services - General Maintenance Worker Sumter, SC • 04/2008 - Current
WORK HISTORY
Handled equipment, chemicals, and materials properly and with caution.
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Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
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Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
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Used time management and efficient cleaning methods to meet deadlines.
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• Removed trash, debris and other waste materials from premises. Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
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Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
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Confirmed all cleaning tools and equipment were stored properly after use.
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• Emptied trashcans and transported waste to collection areas.
• Performed general housekeeping and cleaning tasks.
• Maintained and repaired facilities, equipment, and tools. Loaded, unloaded, and moved material to and from storage and production areas.
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Washed walls, woodwork and windows of offices public meeting rooms and break rooms.
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Completed routine sweeping, mopping, waxing and polishing of high-traffic floors.
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Used problem-solving skills to alleviate issues efficiently with minimal supervision.
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Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
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Conducted repairs on equipment to return machines and tools to functionality.
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Cleaned and lubricated parts to keep equipment operating at peak performance.
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SKILLS
• Recycling Management
• Company Quality Standards
• Training Junior Team Members
• Interior and Exterior Cleaning
Phoenix Charter High School
Alcolu, SC • 05/2006
Diploma: General Studies
EDUCATION
Palmetto Health Tuomey - Receptionist
Sumter, SC • 08/2015 - 11/2016
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
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• Installed new locks, door handles, and door closers. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Confirmed appointments, communicated with clients, and updated client records.
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Kept reception area clean and neat to give visitors positive first impression.
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Answered phone promptly and directed incoming calls to correct offices.
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• Corresponded with clients through email, telephone, or postal mail.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly. Organized, maintained and updated information in computer databases.
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Compiled information from files and research to satisfy information requests.
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Although I've never worked with an actual company, I have spent several years self teaching myself to fix various issues with computers and cell phones; including but not limited to repairing broken screens and charge ports, installing or reinstalling operating systems, and identifying and fixing some technical software issues ADDITIONAL INFORMATION
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