Customer Service Business Management
Resume:
Nancy Hunt
Willing to work
Johnson City, TN ****4
***********@*****.***
I am currently enrolled in Business Management and Small Business Management at Southern New Hampshire College. I am looking forward in using the skills I have within a company to help the company succeed.
Authorized to work in the US for any employer
Work Experience
HomeMaker/Caregiver
Johnson City Tennessee-Johnson City, TN
April 2022 to Present
I have three special needs children, and we have appointments during the day. I also have been diagnosed with an autoimmune disease. However, I am willing to try evening shift. Customer Service Representative
Advanced Center Technologies-Johnson City, TN
December 2020 to April 2022
I was a mortgage specialist.
Homemaker
Home-Erwin, TN
August 2018 to December 2020
I took care of my brother as he was a dialysis patient. Office Manager
Grace Construction-Tri-Cities, TN
December 2014 to August 2018
I handled all the day-to-day functions of the office and accounts receivables, filing, answering phones, invoices, and all the daily duties of the office.
Building Manager
The Breakers Resort-Myrtle Beach, SC
March 2014 to September 2014
I oversaw all daily duties and delegated tasks and oversaw laundry Education
GED
Washington County Adult Education Center - Johnson City, TN October 2009 to May 2010
Skills
• Microsoft Office Active listening (4 years)
• Accounts Receivable Communication (7 years)
• Accounts Payable (7 years)
• Human Resources Computer skills
• Office Management Customer service (7 years)
• Bookkeeping
• Payroll Leadership Problem-solving Time management
• Customer service (10+ years)
• Typing (2 years)
• Management (10+ years)
• Microsoft Word (10+ years)
• Microsoft Outlook (2 years)
• Clerical Experience
• Accounting
• General Ledger Accounting
• Business Management
Awards
Clean Team Award
September 2006
Won the clean team award at Best Western in Johnson City. Certifications and Licenses
Administrative Assistant
September 2011 to June 2012
I graduated in May of 2013 with a GPS 3.6
Driver's License
Assessments
Attention to detail — Proficient
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Proficient
August 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Administrative assistant/receptionist — Proficient August 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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