Customer Service Project Management

Christopher Farrar

*** ************ **, ***** *****, FL, 32259, US • 214-***-**** • ***********@*****.*** Over 20 years of progressive leadership experience in the Military workforce. Excellent communicator, problem-solver, and decision-maker with exceptional results. Exceptional organizational, analytical, project management and leadership skills within the situational platforms of military environment. Atypical attention to detail, work ethic and dedication is unparalleled. Has the ability to streamline processes to reduce maintenance efforts, improve efficiency and overall cost.

Ready for new professional challenges and career advancements with an established operation. Painting

Maintenance Work

Program management

Operational improvement

Forklift

Transportation/Logistics

Supervision

Inventory control

Customer service

Staff management

Inventory management

Management

Criminal Justice - Bachelor of Science - 2013

Brandman University - Monterey, CA

Criminal Justice - Bachelor of Science

College of Southern Maryland - La Plata, MD

President - March, 2017 to June, 2023

Premier Painters - Saint Johns, FL

Created schedules and oversaw the entire process.

Was in charge of administrative tasks such as daily communication with clients and preparing workorder contracts for service. Ordering materials and supplies, maintaining scheduling requirements for current and upcoming jobs. Responsible for ensuring 100% customer satisfaction at the completion of every job.

Started a business from ground zero and turned it into a profitable venture. Division Leading Petty Officer - June, 2008 to July, 2010 US Navy - FRC Washington DC

Identified process improvement opportunities utilizing Lean and Six Sigma tools, enhancing the maintenance flow, efficiency and appearance of the division while reducing maintenance footprint by 90%. Oversaw the quality assurance program, which included internal audits, reviewed, organized, and updated 10 collateral duty assignments that enhanced operational readiness.

Was instrumental in acquiring special bomb racks for VAQ-209's combat deployment to Afghanistan, ensuring full mission capable status. Maintaining records and submitting monthly and quarterly reports were among the administrative tasks that were handled flawlessly. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Ordnance Leading Petty Officer - October, 2004 to June, 2008 US Navy - NAS Oceana, Va

Was responsible of over 650 items of Support Equipment and local assets valued at $12.5 million dollars. Maintained Local Management Reports with zero discrepancies while achieving 100% inventory accuracy. Lead the successful planning and execution of Commands first ever Air to Ground Conventional Weapons Technical Proficiency Inspection. Oversaw the delivery of 147,500 lbs of ordnance during Commands first ever live "Strike" detachment. Implemented the commands Physical Fitness Enhancing program from ground zero for over 240 personnel. Division Leading Petty Officer/IMRL Manager - June, 2000 to October, 2004 U S Navy - Norfolk, VA

Was in charge of more than $2 million in high-value equipment with 100% accountability. Managed the custody of over 300 weapons, 33 items of Night Vision Equipment valued over $450,000 with a 100% accountability. Responsible for the ordering, receiving, storage, and issuance of 275,000 rounds of small arms ammunition, 6 Hellfire missiles in support of 10 command detachments, which increased overall readiness by 34%. Personally qualified over 100 personnel on multiple weapons in Armed Guard duties and responsibilities significantly enhancing the commands combat readiness in support of Operational Iraqi Freedom. Prepared and generated ordnance expenditure reports on a daily, weekly, and monthly basis as required from higher authority. Managed commands Ordnance Certification Program. Ensured administrative paperwork and personnel folders where kept updated and training requirements were followed and adhered to.

While deployed as Ordnance Leading Petty Officer to Iraq, expertly managed all combat allocations and all aircraft ordnance configuration requirements were met in support of over 300 combat missions. Work Center Supervisor/ALPO - June, 1996 to June, 2000 U S Navy - NAS Atlanta, Ga

Technical expert. Spearheaded the rebuilding of 7 bomb racks received in a Beyond Capable Maintenance (BCM) status saving over $135,000. Implemented Standard Operating Procedures for issue and receipt of Aircraft Armament Equipment (AAE) improving the overall effectiveness of personnel and maintenance activities.

Developed 10 new job qualification requirements that improved efficiency and effectiveness of the divisional training program. Meticulously supervised and coordinated 3 workcenters in the completion of 547 maintenance actions, while maintaining a 99% ready for issue rate, and an impressive 3 day turnaround time.

Coordinated the initial training, repair, and inspection requirements of a nitrogen servicing facility, saving the command over $20,000 in repairs and transportation costs.

Responsible for establishing full repair capabilities for the AH-1W Helicopter Gun Turret System, saving $1,000,000 in off-station transportation and repair costs.

Maintenance Technician/ASUP - February, 1991 to June, 1996 US Navy - NAF Washington DC, MD

Performed electrical and mechanical repairs on Aircraft Armament Equipment. Coordinated weekly trips to off-site commands for testing and maintenance repairs. Responsible for inventorying, maintaining, and ensuring all Calibrated test equipment and special tool where inspected and dates where current. Hand selected to attend Strike Armament Repair School in the maintenance, testing, diagnoses, troubleshooting, and repairs of the F/A-18 Armament Equipment.

Responsible for the training all workcenter personnel (18). Identified excess equipment and the transfer of such items, which reduced inventory manhours. Managed and responsible for the proper storage of all Hazardous Materials and Waste accumulated within the workspace. Volunteer Services:

Special Olympics

Meals on Wheels

Iron Kids

Habitat for Humanity

Adopt-a- High School and Mentor Program

Ceremonial Color Guard member for numerous activities and functions ADDITIONAL INFORMATION

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