Customer Service Administrative Support
Resume:
Sept. **** - Dec.
Dec. **** - July
Nov. 2010 - Aug.
2023
Jun 2004 - Oct
2007
Mar 2003 - May
2004
Brenda Sheppard
Long Beach, Ca
714-***-**** *******@*****.***
Versatile professional with over 14 years of diverse experience in customer service, retail, property maintenance, and administrative support. Demonstrates strong skills in scheduling, minor repairs, and childcare, supported by a solid background in construction and secretarial roles. Known for exceptional multitasking abilities and a commitment to maintaining high standards of customer satisfaction.
Hostess
Silverton Casino
Greeted and seated guest, ensuring optimal table turnover and customer satisfaction. Managed reservations and waitlists, reducing wait times and enhancing guest experiences. Collaborated with kitchen and service staff to maintain smooth operations and timely service.
Addressed guest inquiries and resolved complaints, improving overall designing experience.
Trained new hostesses, enhancing team efficiency and service quality. Independent contractor
None
Crafted custom furniture and fixtures for high-end retail stores, improving store and aesthetics.
Interpreted blueprints and executed construction tasks, enhancing project accuracy and efficiency.
Remodeled backyards, elevating outdoor living spaces and customer satisfaction. Installed cash wraps and fixtures and Nationwide retail locations, ensuring seamless operations.
Collaborated with other trades across the US, fostering a culture of quality and precision. Owner/Operator
Self Employed
Managed phone communications and scheduled appointments, optimizing client interactions.
Enhanced customer satisfaction through direct engagement and prompt issue resolution. Performed property cleaning and minor repairs, ensuring high standards for vacation rentals.
Provided nanny services and handled computer data entry, demonstrating versatility and reliability.
Secretary/Receptionist
Timeline Communication
Directed calls and ensured efficient communication, enhancing customer satisfaction. Processed orders and returns, maintaining accurate records and improving transaction efficiency.
Handled secure credit card transactions, reducing processing errors. Provided secretarial support, boosting office productivity. Designed and maintained company website, improving online presence. Sale Associate
Robinson's May
Restocked merchandise, ensuring optimal stock levels and visually appealing displays. Processed customer transactions efficiently, reducing wait times and enhancing checkout experience.
Handled customer inquiries via phone, providing accurate information to improve satisfaction.
Managed returns and processed damaged items, maintaining inventory accuracy and minimizing losses.
Opened new credit accounts, boosting customer loyalty and contributing to sales growth. Daisy Street Kids
I started and maintained a nonprofit neighborhood youth activities group for the kid who lived on my block who were less fortunate. I was able to secure funds in the form of a grant from the city OBJECTIVE
EXPERIENCE
PROJECTS
of Long Beach as well!
David Conner - Local 714
Journeyman Union Carpenter
***********@*****.***
Evangeline Kaufman -
Owner/Operator
REFERENCE
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