FAITH KENDI KAUNA
Front Desk & Receptionist
CONTACT PROFESSIONAL PROFILE EDUCATION
Front Desk Specialist with 2+ years of
experience supporting office operations
and acting as the first point of contact for
customers and clients. Graduated from
Graffins College with a Diploma. in Front
Office Management,
DIPLOMA IN FRONT
OFFICE MANAGEMENT
Graffins College - NRB
2011
***********@*****.***
NAIROBI, KENYA
ADDITIONAL
SKILLS
PROFESSIONAL EXPERIENCE
Transcription
80%
Time management
70%
Written
communication
90%
Microsoft Outlook
75%
Interpersonal skills
95%
Team Player
80%
COMMUTER TRAIN INSPECTOR
Kenya Railways Corporation May 2008 - Present
Ensure that the train makes appropriate stopovers at designated platforms in accordance with the provided schedule.
Stay in constant contact with control centres to ensure that routes are clear and that any problems along the routes are reported.
Oversee the embarking of passengers to ensure that proper procedures and rules are being followed.
Oversee instruments and gauges to ensure that everything is working well and make announcements to passengers regarding stations and stops.
Perform both preventative and general maintenance tasks.
Make sure that all equipment that assists in running the train efficiently is properly maintained and in good working order.
Read log entries left by previous train drivers in order to acquaint themselves with possible issues.
Ensure that freight/cargo is properly loaded in assigned cabins, and is placed in a safe manner.
Make sure that assigned tracks and routes are in good working condition by coordinating efforts with railway personnel. FRONT OFFICE AND RECEPTIONIST
G4S SECURITY 2005 - 2006
Maintains receptionist duties daily and works Schedule provided according to Business needs.
Maintains security by following procedures.
Performs administrative and security lobby operation duties in support of area
Maintains receptionist duties daily.
Front lobby receptionist.
Create photo ID access badges for new employees and contract
Maintain office security by following safety procedures via reception desk
The ideal candidate will have a minimum of 2 years Security and Reception services experience
Operate the switchboard by receiving and placing local, routine and overseas long distance calls
AWARDS
Employee of the Month
July 2021
Best Customer Service
September 2019
EDUCTION BACKGROUND
GRAFFINS COLLEGE -NAIROBI
Diploma In Front Office Management 2010 – 2011
MUJWA GIRLS SECONDARY SCHOOL
Kenya Certificate of Secondary Education 1998 - 2001 NKAMATHI PRIMARY SCHOOL
Kenya Certificate of Primary Education 1989 – 1997 REFEREES:
Upon Request
workers, and visitor’s