Customer Service Outreach Specialist

S * SAJUADA R stious, Mo e***

WHITE wacom

PROFESSIONAL SUMMARY

Dedicated and seasoned Outreach Specialist with superior record of successful community service and engagement, Adept

‘at working with wide variety of community clemographies to formulate beneficial platforms and issue resolutions, Able to

‘maintain positive and respectful atitude toward all citizens as well as local and state authorities,

SKILLS

+ Working with others + People skils + Events

EXPERIENCE

Outreach Worker December 2023 - Current

Care STLHealth st louls, Missouri

+ Assisted in development of polices relating to community engagement and inclusion.

+ Researched and! provided organizational updates for volunteer program improvements

+ Prepared reports on outreach efforts to present to supervisors or boards of dectors

+ Organized consumer outreach programs and marketing events

+ Attended trainings for personal development.

Med tevel ‘April 2022 - October 2023

Central Residentat st louis, Missourl

+ Kept work and common areas neat and organized to maximize productivity alleviate potential accidents and promote

professional workspace.

+ Organized fles and records and handled other support tasks, freeing up managers to take on more pressing

responsibilities,

+ Documented, researched and resolved customer service Issues,

Med level March 2021 - May 2022

Lindell Manor st louis, Missouri

+ Identified issues and solutions to eliminate backlog and maximize workflows,

+ Delivered exceptional customer service to bolster strong relationships and! build positive experiences

+ Listened to customer requests and specifications and made suggestions to appropriately fulfli needs,

EDUCATION

Penn Foster, St Scranton, Pennsylvania March 2023

LANGUAGE

English

Conversational

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