Office Manager Program Management
Resume:
Carriann Cespuglio-Casagrande ***********@**.***
***** ***** ***** ****, **** 5722
Punta Gorda, FL 33955
Dedicated and dynamic professional possessing a proven track record of performance, seeks to utilize
knowledge and expertise in Program Management, Administrative Operations, Client Relations, Team Coordination, Needs Assessment, Strategic Reporting, and Compliance to support key functions within a progressive organization.
SUMMARY:
Operational Management Recognized for ability to coordinate all aspects of business operations from direct client engagement to financial reporting and cost control.
Process Streamlining Identify key goals to drive operational efficiencies, implementing
solutions to control costs, deliver insightful reporting, and enhance profitability.
Dependable Have a demonstrated track record of outstanding service; a calm, dependable professional who devotes every effort to achieving the best results.
EXPERIENCE:
Carriann’s Jewels & Accessories Boutique
2010 to 2022
Owner
Deer Park, NY
Implemented all aspects of operations for this business specializing in costume jewelry and accessories.
Established all processes, negotiated with vendors, maintained financials, implemented marketing, executed special events, and forged partnerships.
Gained key experience in entrepreneurial practices with full P&L responsibility.
Salon D'Amore
2019 to 2022
Park Avenue Salon & Spa (Formerly Cactus Salon & Spa)
2010 to 2019
Deer Park, NY
Manager
(2014 to 2019)
Office Manager / Bookkeeper
(2010 to 2014)
Entrusted with management of operations for this business with several highly profitable beauty salons, day spas, and barber shops.
Responsible for A/R, A/P, invoicing, bank reconciliation, taxes, and submitting payroll calculations for processing.
Input data and generated reports related to revenues, sales, expenses, and other relevant business statistics to deliver key insight.
Oversaw general office duties, and maintained contact with franchise corporate offices to communicate business data, information on promotions, fundraisers, etc.
Functioned as purchasing agent, negotiate vendor contracts, acquiring office equipment, and ensuring on-hand for general supplies.
Koval & Casagrande
1991 to 2009
Executive Assistant
Melville, NY
Supported handling daily office operations for this CPA and financial advisory firm focused on providing individual and corporate financial services.
Entrusted with full charge for A/R, A/P, monthly client billing, bank reconciliation, collection on delinquent accounts (over 60 days), general banking, and maintaining client tax returns.
Organized busy calendars, scheduled appointments, planned corporate luncheons, and coordinated travel logistics for business events, seminars, and meetings.
Prepared well-researched and accurate documents, payroll for owners of small businesses, financial statements, W-2s, and 1099 forms.
Updated office filing system to paperless process, improving efficiency of data retrieval.
Purchased office supplies and arranged for equipment repairs.
Liaised with clients, ensuring prompt courteous response to inquiries and resolution of concerns.
EDUCATION:
Katherine Gibbs School
1991
Certificate in Business Management
Melville, NY
TECHNOLOGY:
Knowledge of iMac OS & Windows XP/ 7.0
MS Word
Excel
Creative Bookkeeping Solutions (CBC)
Lacerte Accounting/ Tax Software
Quicken Books
Proprietary Software
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