Warehouse Worker, Customer Experience, Order Selecting,Driver

APR **, **** • OTHER • **** MOSSWOOD DR, SAN JOSE, UNITED

STATES, 95132 • **************@*****.*** • 1-530-***-**** • B5072582

JAMES GARRETT

Warehouse Worker, Shipping and Receiving, Cashier, PROFESSIONAL SUMMARY

Warehouse Worker with over 14 years of expertise in inventory management, shipping, and receiving. Adept at operating machinery and implementing data-driven solutions to enhance efficiency, while leading cross-functional teams to streamline logistics processes, boosting delivery times and customer satisfaction. Passionate about driving continuous improvement and technological advancements within warehouse operations. EMPLOYMENT HISTORY

WAREHOUSE WORKER May 2021 - Present

Express Employment Personal Roseville

MERCHANDISER May 2024 - Present

SAS Retail Representatives Rocklin

Manage inventory, ensuring accurate stock levels and timely restocking, improving efficiency. Operate forklifts and other machinery safely, reducing workplace accidents. Collaborate with team members to streamline processes, enhancing overall productivity. Track shipments and deliveries, ensuring on-time arrivals and minimizing delays. Identify and resolve logistical issues, maintaining smooth warehouse operations. Spearheaded cutting-edge projects, driving technological advancements and fostering a culture of continuous improvement within the team.

Optimize inventory management systems, enhancing stock accuracy and reducing reorder times. Implement data-driven solutions for improved warehouse efficiency.

Lead cross-functional teams in streamlining logistics processes, resulting in substantial improvements in delivery times and customer satisfaction rates.

Organize product displays to maximize sales, boosting revenue by a noticeable margin. Collaborate with store managers to ensure optimal product placement, enhancing customer experience. Monitor inventory levels, preventing stockouts and maintaining consistent product availability. Analyze sales data to identify trends, driving strategic merchandising decisions. Implement promotional strategies, resulting in measurable increases in product visibility. Spearheaded process improvements, reducing operational inefficiencies and boosting team productivity. Implemented creative solutions to complex challenges.

Analyze sales trends to drive strategic merchandising decisions, optimizing product placement for enhanced customer experience and revenue growth.

Implement targeted promotional strategies, resulting in measurable increases in product visibility and noticeable revenue improvements.

Partner with store managers to ensure optimal product placement, enhancing overall customer experience and driving sales performance.

Maintain precise inventory control, preventing stockouts and ensuring consistent product availability to meet customer demands.

Analyze market trends to optimize product placement, enhancing customer experience and driving sales growth for SAS Retail Representatives.

Develop creative merchandising solutions, addressing complex challenges and significantly improving operational efficiency as a Merchandiser.

Execute targeted promotional strategies, substantially increasing product visibility and generating measurable revenue improvements.

AIRCRAFT CLEANER Apr 2023 - Aug 2023

Prime Flight Sacramento CA

WAREHOUSE WORKER Sep 2020 - May 2021

Air International Thermal Systems Auburn

CASHIER/CUSTOMER SERVICE Sep 2010 - Jan 2011

BevMo Pleasanton

Cleaned aircraft interiors, ensuring timely turnarounds and enhancing passenger satisfaction Spearheaded cross-functional projects, fostering team collaboration and delivering innovative solutions that significantly improved operational efficiency.

Meticulously cleaned aircraft interiors, adhering to strict sanitation protocols and ensuring timely turnarounds for enhanced passenger satisfaction.

Coordinated with diverse teams to streamline cleaning processes, resulting in improved operational efficiency and reduced aircraft ground time.

Proposed and implemented new cleaning techniques, optimizing resource utilization and elevating overall cabin cleanliness standards.

Consistently met tight deadlines, contributing to on-time departures and maintaining the airline's reputation for punctuality and reliability.

Mentored new team members on best practices, fostering a culture of excellence and continuous improvement in aircraft cleanliness.

Managed inventory and ensured timely stock replenishment, reducing stockouts and delays. Collaborated with team to streamline warehouse operations, improving efficiency and accuracy. Operated forklifts and other machinery safely, maintaining a zero-accident record. Conducted regular quality checks on incoming and outgoing shipments, ensuring compliance with standards. Spearheaded cross-functional projects, driving innovation and fostering team collaboration. Implemented process improvements, resulting in enhanced efficiency and productivity. Optimized inventory management processes, resulting in reduced stockouts and improved supply chain efficiency for Air International Thermal Systems.

Fostered teamwork to enhance warehouse operations, leading to measurable improvements in accuracy and overall productivity.

Maintained impeccable safety standards while operating heavy machinery, contributing to a spotless accident record in the warehouse.

Spearheaded cross-functional initiatives that drove process improvements, significantly boosting operational efficiency and team synergy.

Implemented rigorous quality control measures for shipments, ensuring consistent compliance with industry standards and client expectations.

Handled transactions efficiently, reducing average wait time and improving customer satisfaction. Resolved customer inquiries and issues, enhancing overall shopping experience. Accurately processed payments and managed cash register, ensuring financial accuracy. Assisted in inventory management, contributing to organized and well-stocked displays. Spearheaded digital transformation initiatives, streamlining processes and enhancing operational efficiency. Implemented cutting-edge solutions, driving substantial productivity gains. Optimized transaction processes, reducing customer wait times and enhancing satisfaction. Implemented efficient cash handling procedures for financial accuracy.

Addressed customer inquiries with empathy, fostering positive shopping experiences. Collaborated with team to maintain well-organized product displays.

Proposed and implemented digital solutions, streamlining operational workflows. Contributed to inventory management improvements, ensuring product availability.

Meticulously managed cash register operations, maintaining precise financial records. Assisted in stock control, minimizing discrepancies and optimizing inventory levels.

Embraced new technologies to enhance customer service efficiency. Actively participated in team initiatives to improve store operations and customer satisfaction.

MASSAGE THERAPIST Mar 2015 - Feb 2016

Massage Envy San Jose

SKILLS

Shipping and Receiving (Experienced), Loading and Unloading trucks (Expert), Order Selector (Expert), Cashier (Experienced). EDUCATION

MASSAGE THERAPY Sep 1999 - Jul 2000

Silicon Valley College Fremont

Certified in Deep Tissue, Sports, Reflexology, Swedish Massage over 750 hours of massage

Received my own massage table

MASSAGE THERAPY Sep 2013 - Jul 2014

National Holistic Institute Sacramento

Certified in Deep Tissue, Sports, Reflexology, Swedish, Hot Stone, Thai Provided therapeutic massage services, increasing client satisfaction and retention. Developed personalized treatment plans, addressing individual client needs effectively. Maintained detailed client records, ensuring accurate treatment tracking and follow-up. Collaborated with team members to enhance service quality and client experience. Resolved client concerns promptly, leading to positive feedback and repeat business. Spearheaded innovative projects, fostering team collaboration and driving substantial improvements in workflow efficiency. Implemented targeted massage techniques, enhancing client satisfaction and retention rates. Developed personalized treatment plans, addressing specific needs effectively. Fostered strong team relationships, contributing to improved service quality and client experience. Participated in cross- functional initiatives to streamline workflow processes. Introduced new massage modalities, expanding service offerings and attracting a broader client base. Proposed and implemented efficiency improvements in appointment scheduling. Maintained meticulous client records, ensuring accurate treatment tracking and informed follow-up care. Adhered to strict hygiene and safety protocols.

Provided empathetic care, addressing client concerns promptly and effectively. Offered post-treatment guidance, enhancing overall client well-being and satisfaction.

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