Store Manager Customer Service

•DETAILS•

JIDE OLAOYE

VICTOR

EMAIL

~J.@rwl.c "'

• SKILLS •

Visual Merchandising

Payroll & Scheduling

Interpersonal Leaderr.hlp

Strategk Thinking

Conflict Resolution

Project Management

Time Management

• HOBBIES •

Skydriving,Palnting and traveling.

• LANGUAGES •

English

JlDE OlAOYE VlCTOR

PJi.oRI!: • +905-***-****

~nlLaboa.t-s~Mam~vy/Lightnipr Job19

.:, PROFILE

Oriented Store Manager with five years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and st.oft' regulations. Committed to creating an environment that is conducive to achieving Increased ~les and customer satisfaction.

a EMPLOYMENT HISTORY

Store Manager at HALIROK PRODUCTION, Abuj.1

April 2022 - Prt"sent

• Hired, trainl'd, and developed employees for various positions throughout the store.

, Created and administered semi-annual performance reviews to a 1eam of85 emplo~es.

• Led and executed bi-annual inventory overhauls for~ars.

• Oversaw merchandising standards during new product launches. ASSISTANCE MANAGER at GLIDE INTEGRATED SERVICE, NIGERIA Oclobef 2013 -April 2019

• Sopervised and trained team of 4 part-time and 3 full-time employees ins.ales, merchandising. and inventory control

• Implemented .ind rnaintalnedvisu.il merchandising specific to Glide integrated service.

, Developed weekly schedules per payroll guidelines while .iccounting for employee and store needs.

PA at GUDE INTEGRATED SERVICE, APAPA

October 2009 - Sep1ember 2016

• Quickly determined customt'f'S' needs, .ind developed a solutlon to fit the scope of issue.

• Performed trouble-shootlng tasks on a range of de-.ices and peripherals.

, Cultivated and maintained up.to-date industry and technic.il knowledge of all related fields to beuer solve customl"f issues.

, Eduuted and trained customers to troubleshoot devices when applicable to prevent unnecess.iry return visiu.

1!> EOUCAIION

BUSINESS ADMINSTRATION, ECOTES UNIVERSITY, Lagos

May 2017-August 2022

Minor: Admlnistration

Dean's List 2015& 2022

Pre-sidentlal N.hievement Scholarship

.. REFERENCES

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