Sr. Manager, Project Management/Project Manager, SyncShow August 2021 to present
Manage team of Project Coordinators
Manage Implementation teams (external, internal)
Project manage set of accounts on time and on budget Facilitate content and technical updates
Understand customer requirements and translate into work instructions for team
Research solutions to company pain points and suggest process improvements
Document new and revise existing processes
Coordinate with vendors
Produce monthly budget reports and forecasts
Plan and schedule program activities and tasks
Certified ClickUp Expert
Director of Accounts/Sr. Account Manager, Proximity Marketing October 2016 to August 2021 Communicate client vision to team and program deliverables to client Provide detailed, data-driven program status updates to clients and advise on next steps Facilitate content and technical updates
Produce reports measuring program KPIs and analyze monthly results Create and manage on-going strategy, all media formats Collaborate on content creation and social media, including writing and editing Ensure projects remain on time and in scope
Report weekly internal account status, including items outstanding and upcoming Understand customer requirements and translate into work instructions for team Research solutions to company pain points and document process improvements Document new and existing processes
Maintain database of projects, clients, vendors and prospects Research trends and recommend continuing education programs WORK
EXPERIENCE
REBECCA H. BOULTER
330-***-**** ********@*******.***
975 Queens Gate Way, Wadsworth, OH 44281
Key Account Specialist II, GOJO Canada August 2014 to October 2016 Conceived, project-managed and administered customer online training program Participated in focus groups with distributor sales leadership Trained sales team on how to use website and how to train distributor sales reps Developed internal and external sales force communications Managed assigned list of accounts, including catalog management and new item set-up Designed customer-focused presentations, literature and other marketing collateral Managed and tracked trade show calendar, budget and logistics Organized and tracked new product/new initiative activities for salesforce in CRM system Coordinated meetings and new hire activities
Teacher August 2008 to August 2014
Small Business Owner May 2004 to January 2009
KEY SKILLS Analytics / Reporting: Agency Analytics, Google Analytics Artificial Intelligence: Certificate from LinkedIn Learning Communication: Slack, Zoom
CRM: HubSpot, Salesforce
Database Management: Access
Design: Adobe Creative Suite, Canva
Email: Constant Contact, Fire Drum, MailChimp
ERP: SAP
Presentation: MS PowerPoint, Google Slides
Project Management: BrightPod, MS Project, Monday, Certified ClickUp Expert Social Media: Facebook, Instagram, Hootesuite, Instagram, LinkedIn Paid Search: Google AdWords
Spreadsheet: MS Excel, Google Sheets
Training: MindFlash
Website: WordPress, HubSpot
Word Processing: MS Word, Google Docs
Master of Business Administration 1996
Kent State University
Marketing Concentration
Master of Education 2011
Grand Canyon University
Education and Teaching
1992
Glenvillle State College, West Virginia University Marketing Major
EDUCATION Bachelor of Science, Business Administration WORK
EXPERIENCE
(CONTINUED)
Trade Marketing Process Leader, GOJO Industries April 1998 to 2004 Conceived, project-managed and administered customer online training program, Savvy Seller Participated in focus groups with distributor sales leadership Trained sales team on how to use website and how to train distributor sales reps Developed internal and external sales force communications Managed assigned list of accounts, including catalog management and new item set-up Designed customer-focused presentations, literature and other marketing collateral Managed and tracked trade show calendar, budget and logistics Organized and tracked new product/new initiative activities for salesforce in CRM system Coordinated meetings and new hire activities
Marketing Communications Administrator, Rubbermaid Products May 1996 to April 1998 REBECCA H. BOULTER
330-***-**** ********@*******.***
975 Queens Gate Way, Wadsworth, OH 44281
2015
Baldwin Wallace University
Continuing Education Refresher Course
PROFESSIONAL
DEVELOPMENT
Project Management Principals