Work History
Office Manager
Heyam
Taha
Contact
Address
Orlando, FL 32819
Phone
********@*****.***
Skills
Patient care
Employee training
Office meetings
Scheduling
Staff Management
Workflow planning
Relationship building
Friendly nature
Organizational skills
Team Bonding
Organized Office Manager with noted experience management positions. Prioritize office standards while multitasking effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic to help your business grow and work efficiently. Office Manager
Lasting Smiles Dental Care, Clermont, FL
Established workflow processe, monitored daily
productivity, and implemented modifications to
improve overall performances
Ensure a smooth running of the office to improve
office procedures and day to day operation
Hire, train and manage performance of dental team
to ensure effective customer service skills
Fill, process and submit a clean insurance claims
daily to ensure timely reimbursement that helps keep pt feeling secure in practice's abilities
Attain insurance verification and eligibility for each pt
Explain treatment plans and payment options to
patients
respond to and answer patient and employees
complaints in a timely and professional manner
Managed marketing and referral systems,
coordinate referral appointments with other
specialists
Oversight of supplies and inventory for the offices Maintain strict compliance with State, Federal, and other regulation,(e.g, OSHA,HIPAA,ADA)
2023-06 -
Current
Office Manager
My Forever Smiles, Orlando, FL
ensure that the practice is organized and run to be productive and profitable
sees that policy is followed and work gets done
overseeing pt scheduling, managing collections and receivables.
Prepared insurance claim forms, explained benefits, 2020-05 -
2023-06
Education
and outlined pricing details for procedures and
services.
Maintained patient data with required regulatory
chart documents, personal information and
treatment consultation documentation.
Increased and stimulated new patient growth by
supporting sales, marketing and promotional
programs
Discussed treatment plans and converted initial
patients into long lasting patients through detailed explanations and patient connection.
Develop and maintain successful relationships with vendors, supplies and contractors
Opened and closed location and monitored shift
changes to uphold successful operations strategies Lead Dental Assistant
Venetian Pointe Dentistry, Orlando, FL
Training and oversight new Dental Assistants
Reviewing procedures as assigned by dental
manager to help maintain safe and clean patients
care environment.
monitor that staff are adhering to their work
schedule
assisted dentists during a variety of treatment
procedures, such as fabrication, placement, and
removal of temporary crowns and bridges.
Assisted Dentists with Root canals, filling, bonding, extractions
provide post-operative instructions, patient
education on follow up dental care, oral hygiene,
and post appointment instructions.
Helped dentists restore teeth by applying
permanent and temporary fillings and crowns.
2015-11 -
2020-04
Bachelor of Science: Computer Science
University of Central Florida - Orlando, FL
EFDA : Dental Assisting
Orange Technical College - Orlando, FL