Robin Krohn
Bowling Green, VA
******.*****@*****.***
SUMMARY OF QUALIFICATIONS
Experienced business leader with demonstrated strategic planning, problem-solving and team building abilities. Successful at bringing in and training staff at all levels to handle every customer and business need. Motivational, diplomatic and respectful of those from different backgrounds. Excellent at assigning projects and tasks to personnel based on experience and ability to perform work. Adept in managing project schedules and milestones for critical installation operations. Successful in delivering exceptional service while ensuring availability of project resources to crews, including materials, equipment, and tools.
SKILLS
Project Organization
Inventory Control
Staff training and development
Quality management system
Managing and maintaining calendars and schedules
Closing and contract negotiations
Project estimating
Type 55wpm
Hiring and staffing
Customer relations
Team oversight
Sales leadership
Recruiting and hiring
Employee development
EXPERIENCE
Flagger Force
Sterling, VA
Field Manager
06/2019 - 06/2024
Responsible for overseeing the field operational performance. Monitoring, managing, and improving the performance of direct reports, field staff as well as ensuring exceptional client and public experience, while acting in accordance with the company's values, vision, and mission. Maintaining and managing client and employee schedules, out of town meetings, work schedules, and certifications. Responsible for client ordering, dispatching, and billing. Reviewing daily team reporting to analyze field performance trends for continuous growth and improvement. Writing, facilitating, and managing monthly KPI reports and SLA data. Managing Area Supervisors, Field Specialists, employees, and Field Trainers. Facilitating and onboarding through focused on the job training. Manage and assist Safety Professionals with information gathering and incident reports. Work independently and collaboratively as a team with Vice Presidentsand owner to ensure compliance and safety and support departments with training and proper certifications.
Department of Justice Bruceton Mills, WV Administrative Assistant 01/2013-04/2019
Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
Provided insight and information to management regarding onsite improvement project specifications.
Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Managed maintenance activities, including supervising staff and inspecting equipment.
Collaborated with multiple departments to maximize workflow and efficiency
Delegated tasks to capable employees to efficiently manage resources.
Owner Tristen’s Construction Stafford, VA
Administrative Assistant 09/2009 – 11/2012
Set, updated and enforced policies to keep team members consistent and complete high-quality contracting work.
Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications to maximize business efficiency and cost controls.
Conferred with customers to understand needs and finalize purchase orders.
Leveraged human resources skills to identify and recruit optimal candidates, coordinate training and oversee ongoing performance.
Qualified competitive subcontractor bids to determine capability and resources to perform bid work.
EDUCATION/TRAINING
Microsoft Office Suite Certification
Customer Service Certification
Business Administrative and Management Certification
IT Fundamentals Certification
Work Zone and Leadership Training
Field Manager Training
VDOT Intermediate
MOT Certification
DOT Certification
High School Diploma