F B Customer Service

Children Ntoni.Mansadila

server at Mondrian doha

Lives in Ar-Rayyan, Qatar

Introduction

F&B Assistant Waiter, Highly-motivated young professional with a demonstrated history of taking on challenges and seeing them through completion with accuracy and efficiency. Quick learner and eager to take on responsibilities

and be the go-to person ni a team-oriented setting. Builds and maintains great relationships with coworkers to ensure a positive work environment and encourage collaboration.

Personal information

Email *****************@*****.***

Nationality Congolese (Republic)

Birthdate 22 June 1998

Current status

Status Looking for a new challenge

Types of contracts Full-time

Departments Flexible department

Availability Available now

Duration Flexible duration

Location of interest All destinations are of interest Experience

Mondrian doha, Ar-Rayyan, Qatar

server, F&B service

From Oct 2023

• Able to prepare all Food and beverage mise-en-place duties prior to service.

• Able to provide a warm welcome and fond farewell to the guests.

• Greet guests according to the standards to ensure superior service.

• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

• Know the restaurant menu and Specials of the day.

• Taking orders from customers to relay to the kitchen staff

• Making recommendations by being familiar with the menu and the specials • Delivering meals and drinks as they're prepared

• Checking back on customer satisfaction

• Preparing the bill or bils as requested

• Keeping tables cleaned and ni order for the next guests Hotel Royal, Kinshasa, Democratic Republic of the Congo Assistant Waiter, F&B service

From Jan 2022 To Oct 2023

Hotel Venus, Kinshasa, Democratic Republic of the Congo Assistant Waiter, F&B service

From Jul 2021 To Oct 2022

Serving food and beverages ni a professional manner with high levels of customer service

• Setting and cleaning tables and service areas

• Dealing with customer complaints

• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems

• Explain how various menu items are prepared, describing ingredients and cooking methods

• Informing customers of daily specials.

• Presenting menus to customers and answer questions about menu items, making recommendations upon request

• Provide exceptional customer service to all customers • Provide assistance as needed during busy periods

• Maintain a clean and sanitizer work environment Deliver checks and collect bill payments

• Ensures guest needs are met

• Deliver checks and collect bill payments

• While leaving the guest from your station you must greet the guest again" Thank you sir, mr/ms, mss for dining with us" have a lovely day.

Education

High School Diploma,

Institute-Nkunku, - Kinshasa, Democratic Republic of the Congo From Sept 2011 To Jul 2017

High school certificate

Primary School, College Christ- Roi, - Kinshasa, Democratic Republic of the Congo From Sept 2005 To Jul 2011

Languages

French Native or fluent

English Professional working

Contact this candidate