Customer Service Data Entry
Resume:
L
MARTINE M.
LAROSE
*********@*****.***
North Lauderdale, FL
33068
SUMMARY
Professional Payroll, Billing, Data Management,and Auditing Administrator with over 20 years of experience along with 10 of those years in scholastic financing and auditing. Committed to excellent customer service. A dynamic problem solver with strong business ethics, analytical,and organizational capabilities.
SKILLS
Campus VUE
Microsoft Office Suite Products
Quickbooks
People Soft
CMS time entry
E-Recruit
10 Key Calculator
Paralegal Transcription
Data entry (Alpha & Numeric)
Multiline Phones
Typing (50-70 WPM)
Filing, faxing, & general office duties
Multi-lingual (Proficient in English,
French & Creole)
EXPERIENCE
Corporate Billing Specialist/Team Lead
Boca Raton, FL
Cross Country Healthcare/ Jul 2016 to Current
Responsible for processing provider's payroll and billing by auditing and verifying timesheets and billing in a timely manner exceeding department metric. Process checks for Healthcare Providers timely.
Create, analyze, and monitor SOX Report for submission to Management Team. Responsible for Invoicing Report with timely submission to Accounting Team and also Accounts Payable Reports to Payroll Team.
Processing wires accurately and timely when it is required Auditing and sending out invoices to clients on a weekly basis.
Maintain positive working relationships with multiple external multi-state clients which include:Doctors Offices, Hospitals, Medical Outpatient Clinics and Stand-Alone Medical centers.
Responsible for training new Team Members and ensured ensured that specific training schedules and goals were met.
Utilize document management system to organize company files, keeping up-to-date and easily accessible data.
Utilize tow main systems:E-Recruit and Great Plains to access Client information and Invoices to ensure accuracy and timeliness of daily work activities and projects. Maintain excellent and positive customer service and working relationship with fellow staff, management and also external clients.
Set specific goals for projects to measure progress and evaluate end results for Management Team.
Business Office Assistant
Fort Lauderdale, FL
Concord law School/ Jan 2005 to Jun 2016
Assisted with daily business activities using knowledge of office systems and procedures.
Provided excellent customer service to all internal Team members and external clients. Communicated with over 5000 clients via email, phone, and USPS mail. Created business summary documents for office managers of daily progress. Utilized software such as Word and Google Docs, Powerpoint, Excel, CampusVue. Cash Specialist
Fort Lauderdale, FL
Concord Law School/ Jan 2005 to Jun 2016
Responsible for depositing funds to over 1000 student's ledger in a timely manner. Analyzed student's accounts for validity of data and accuracy, and revised any errors. Maintained accurate and organized records.
Operated typing, adding, and calculating machines and software. Utilized software such as CampusVue, Office Suites, and Windows OS. Grant Specialist
Ft Lauderdale, FL
Kaplan University, Concord Law School/ Jan 2005 to Jun 2016 Audited student accounts by verifying available credit once financial aid funds are applied.
Posted all payments & refunds through credit cards, checks, and third party entities
(Title 4 employee reimbursement) to the students' accounts daily accurately and timely.
Responsible for setting up recurring payments via checking accounts, credit or debit cards.
Handled invoicing and billing for students' employer reimbursement, processed withdrawals and reinstatements.
Initiated refund process to ensure students received their refunds accurately and in a timely manner.
Full working knowledge of all forms pertaining to the scholastic finance process. Key areas accomplished in position: Submitting Batches for approval, high audit accuracy of processing Student Stipend Inquiries with SLA. Night Auditor
Ft Lauderdale, FL
Lauderdale Beachside Hotel/ Apr 2011 to Aug 2012
Responsibilities included reconciliation of funds for front desk,food, & beverage departments which required balancing of daily financial reports. Maintained excellent Customer service with all internal Team Members and external clients.
Accommodated guests at the front desk by performing all check-in/check-out functions, disbursing room keys, and informing guests about hotel facilities and services.
Accommodating guest's requests, answering telephones, posting charges and handling monetary transactions within the scope of better business practices for the company. Maintained balances of cash and bank deposits as assigned by Management Team. Verified accuracy of figures, calculations, and postings pertaining to daily business transactions, recorded by other team members.
Responsible for set up of direct billings for accounts. Posted advance deposits and balance totals.
Entered group history notes for the day's departed groups, counted key deposits and balanced count against cash.
Generated charges for conference billings.
EDUCATION
High School Diploma
Boyd Anderson High School Jun 1987
Lauderdale Lakes, FL
Some College (No Degree): Business Administration and Management BrowardCollege
Fort Lauderdale, FL
Some College (No Degree): Paralegal Studies
Key College
Dania Beach, FL
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