Medical Assistant Records
Resume:
Destiny Parks
Front Office M.A
Anaheim, CA *****
***********@******.***
To obtain a position where I can utilize my experience working with experienced staff, and customers in order to develop my skills further and the people around me Authorized to work in the US for any employer
Work Experience
Medical Assistant Front/Back Office/ Orthopedics
Foothill Regional Medical Center-Tustin, CA
May 2024 to Present
• Managed front desk operations, including patient check-in, appointment scheduling, and insurance verification
• Maintained accurate electronic medical records (EMR) for all patients, ensuring confidentiality and compliance with HIPAA regulations
• Assisted physicians and nurses in patient care by taking vital signs, recording medical histories, and preparing examination rooms
• Scheduled diagnostic tests and specialist appointments for patients as directed by healthcare providers
• Effectively communicated with patients to provide information about procedures, medications, and follow-up care instructions
• Coordinated referrals to other healthcare professionals or facilities based on patient needs
• Performed administrative tasks such as filing documents, organizing medical supplies inventory, and managing office correspondence
• Responded to phone inquiries from patients regarding appointments, prescriptions refills, test results in a professional manner
• Collaborated with the billing department to ensure accurate coding of services rendered for proper reimbursement from insurance companies
• Assisted in the collection of co-pays and outstanding balances at the time of service using electronic payment systems
• Prepared treatment rooms before each patient visit by cleaning surfaces and sterilizing equipment according to infection control protocols
• Supported efficient workflow by prioritizing tasks effectively while maintaining attention to detail in a fast-paced environment
• Provided compassionate customer service while addressing patient concerns or complaints promptly
• Participated in staff meetings and training sessions to enhance knowledge of medical procedures and office policies
• Demonstrated proficiency in handling multiple phone lines simultaneously while maintaining professionalism at all times
• Assisted in managing physician's schedule by efficiently scheduling patient appointments based on urgency and availability
• Served as a liaison between patients, healthcare providers, and laboratory personnel for test result inquiries
• Demonstrated strong attention to detail when verifying patient information to ensure accuracy in medical records
• Collaborated with insurance companies to verify coverage and obtain pre-authorization for procedures or referrals
• Demonstrated proficiency in using electronic health record (EHR) software systems for documentation purposes
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Administered medications under the direction of healthcare professionals
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Coordinated referrals to specialists or other healthcare providers based on physician recommendations
• Assisted with administrative tasks such as filing documents or processing paperwork
• Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
• Coordinated surgical procedures, ensuring all necessary pre-operative tests and paperwork were completed accurately and on time
Medical Assistant Front/Back Office
Fountain Valley Regional Hospital and Medical Center-Fountain Valley, CA May 2024 to Present
• Coordinated surgical procedures, ensuring all necessary pre-operative tests and paperwork were completed accurately and on time
• Scheduled surgeries, consultations, and follow-up appointments for patients with precision and attention to detail
• Managed patient medical records, maintaining confidentiality and accuracy in compliance with HIPAA regulations
• Assisted surgeons during procedures by preparing operating rooms, sterilizing equipment, and providing necessary instruments
• Provided post-operative care instructions to patients, addressing any concerns or questions they may have had
• Ensured proper inventory management of surgical supplies by monitoring stock levels and placing orders as needed
• Communicated effectively with patients regarding surgery preparation guidelines such as fasting requirements and medication restrictions
• Collaborated closely with physicians' offices to gather required medical documentation prior to surgeries
• Implemented electronic medical record system for streamlined documentation of patient information before surgery
• Performed administrative tasks such as answering phone calls, scheduling appointments, filing documents accurately
• Managed surgeon's schedule, coordinating appointments and ensuring optimal utilization of time
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Scheduled appointments for patients, coordinating with other departments as needed
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• EMR experience
• Efficient on EClinicals and Office Ally
Medical Assistant Front and Back Office
Providence-Anaheim, CA
February 2022 to Present
Open/Close doctors office
Provide for Patients
Call In Medication to Pharmacy
Billing
Arm building
Obtaining samples for labs
Measure and record vitals
Data Entry
Scheduling
Answer phone calls
Obtaining important records
Prior Authorizations
Insurance
Faxing/Scanning
Assist with preparing patients for examination
Obtain patient medical history
Collect Payments
Coordinate communication with patients, families, physicians, offices Excellent Customer Service Skills
Excellent with Children
Record Medication
Routine Maintenance
Ability to work Independently & with a Team
Strong communication skills
Experience with Dental Front Office
Front Office Medical Assistant
Benevolence Health Centers-Anaheim, CA
February 2022 to Present
Open/Close doctors office
Provide for Patients
Call In Medication to Pharmacy
Billing
Arm building
Obtaining samples for labs
Measure and record vitals
Data Entry
Scheduling
Answer phone calls
Obtaining important records
Prior Authorizations
Insurance
Faxing/Scanning
Assist with preparing patients for examination
Obtain patient medical history
Collect Payments
Coordinate communication with patients, families, physicians, offices Excellent Customer Service Skills
Excellent with Children
Record Medication
Routine Maintenance
Ability to work Independently & with a Team
Strong communication skills
Experience with Dental Front Office
PHP Insurance Agent
PHP Agency-Anaheim, CA
January 2021 to Present
Insurance Sales Agent
Front Desk Clerk
Konstantin Hockey School-Anaheim, CA
June 2020 to December 2022
Front desk
Work with kids throughout the day
Money handling
Accounting, daily funds
Answer phone calls
Opening and closing alone
Supervision of children
Maintain cleanliness in locker rooms as well as Bathrooms Customer service
Keep building running
Bookkeeping
Filing
Assistant Property Manager
Woodruff Properties-Bellflower, CA
January 2019 to January 2021
• Budgeting and Record-Keeping
• Extensively Screening Tenants
• Dealing with Complaints and Tending to Emergencies
• Conducting Move-In Preparations
• Handling Move-Ins, Move-outs
• Collecting Rent
• Screening tenants
• Investigate complaints or questions from tenants;
• Providing financial reports.
• Maintains accurate written records
Crew Member
McDonalds-Anaheim, CA
July 2018 to May 2020
• Handled customer care
• Greeted and served customers
• Answered customer questions
• Worked the cash register
• Food prep
• Kept area tidy
• Took customer orders
• Restocked merchandise
• Worked well in a fast-paced, high pressure environment
• Maintained a positive attitude
• Trash removal
• Bussed tables
• Kept stock of Items
• Assisted Trainees with work
Education
Associate in Biology
Cypress College
2018 to 2021
Associate
Magnolia High School - Anaheim, CA
2014 to 2018
Skills
• Retail (3 years)
• Retail marketing (3 years)
• Customer Service (6 years)
• Sales (4 years)
• Busser (2 years)
• Food Preparation (2 years)
• HIPAA
• Writing Skills
• Teaching
• Laboratory Experience
• Medical Terminology (1 year)
• Food Production (2 years)
• Research
• Customer Service
• Guest Services
• Insurance Verification
• Front Desk (3 years)
• Vital Signs
• Experience with Children
• Patient Care
• Databases
• Negotiation
• Regulatory reporting
• Bookkeeping (3 years)
• Accounts Receivable
• Medical terminology (1 year)
• Office Management
• Epic
• Documentation review
• Vital signs
• Anatomy knowledge
• Medical terminology
• Communication skills
• Organizational skills
• Leadership
• Bookkeeping
• Databases
• Front desk
• Pediatrics
• HIPAA
• Clerical experience
• Medical billing
• Office management
• EMR Systems
Certifications and Licenses
Child Development Associate Certification
First Aid Certification
BLS Certification
Certified Medical Assistant
Driver's License
Additional Information
SKILLS AND QUALIFICATIONS:
Executive Team Leadership
Retail/ Sales
Customer Service Experience
Great Work Ethics
Enthusiastic, Sincere, Positive, Pleasant Attitude Great Cash Handling Skills
Communication & Writing Skills
Familiar with HIPAA Compliance`& OSHA
Active
Can Work in A Busy Environment and Multitask
Team Player/ Honest
Great People Skills
VOLUNTEER WORK:
2016 - 2017 Magnolia High School Anaheim,Ca
Teacher’s Assistant
2009 Servathon. Anaheim,Ca
Graffiti Removal
2007-2019 Community Service Santa Ana,Ca
Help Feed the Homeless
Clothe the Homeless
Help the Elderly
2017-2019 Black History Parade Anaheim,Ca
2018-2019 Cypress College Legacy Program
2019-2022 Assistant Property Management - Bellflower, CA 2019- 2020. Investor
Contact this candidate