Human Resources Talent Acquisition

DORIS LARISSA CONTRERAS

Ventura, CA 805-***-**** ******************@*****.***

I am a dedicated HR professional with a passion for fostering diversity, equity, and inclusion (DEI) initiatives to create a welcoming and equitable work environment for all employees. Highly motivated professional with 10+ years of experience in human resources management, employee relations, and talent acquisition. My proven ability to provide expert guidance to managers and employees, handle employee-relations inquiries, and execute HR initiatives aligns with your job responsibilities, and I look forward to leveraging my skills towards driving HR functional excellence at your esteemed organization.

SKILLS

• Employee Relations and Conflict Resolution

• Performance Management

• Strategic Management

• HR Policies and Procedures

• ADA Compliance and Case Management

• Leave of Absence Management

• Benefits Administration

• Federal and State Employment Laws (ADA, FMLA, HIPAA)

• I-Sight Investigation Portal-Now Case IQ Manager

• Ceridian/Dayforce/UKG/Paycom/ATS/Workday

• Cross-functional Collaboration

• Data Analysis and Reporting

• Strong Communication and Negotiation Skills

• Microsoft MS Teams/Office Suite/SharePoint

• Critical Thinking and Problem-Solving

• Bilingual in Spanish- written and spoken

• Diversity Equity and Inclusion Driven

• Leadership and Mentoring

• Employee Engagement

• Training and Development

• Process Improvement

• Compensation Review and consulting

EXPERIENCE

Manager, Human Resources Catalyst Family Inc. CA Statewide-Remote October 2014 – April 2024

• Provide strategic HR leadership and support to a team of 1500+ employees across multiple departments.

• Maintain a comprehensive knowledge of CA legal requirements related to employee management, reducing legal risks and ensuring compliance.

• Collaborated with the executive team to coach, mentor, and support managers and employees, fostering capacity building and cultivating a high-performance culture.

• Organized and completed annual EEO-1 and OSHA reporting

• Managed employee requests for reasonable accommodations, ensuring compliance with ADA, FMLA, and state laws.

• Facilitated the interactive process for accommodations, working closely with employees, managers, and third-party administrators.

• Assisted managers with job leveling and compensation recommendations to ensure fair and competitive salary structures.

• Implemented company-wide and function-specific HR initiatives, contributing to the organizational development and improved employee engagement.

• Coordinated and communicated accommodation outcomes with relevant stakeholders, including Legal, Risk Management, and Payroll.

• Developed and maintained individual accommodation plans, monitored ongoing accommodations, and adjusted strategies as needed.

• Provided training and education on the interactive process to employees, managers, and HR partners.

• Ensured compliance with federal and state regulations, reducing legal risks and maintaining confidentiality of records.

• Collaborated with the Recruitment Manager to implement recruitment strategies targeting diverse talent pools, leading to a 20% increase in the hiring of underrepresented groups within the organization..

• Analyzed HR metrics related to accommodations and provided data-driven recommendations to senior management.

• Improved employee engagement and retention through effective case management and support for employees with disabilities.

• Managed all aspects of Case Management with the employee, HR Team, internal partners and third-party administrators.

• Led and executed strategic HR initiatives encompassing talent management, retention, career development opportunities, recognition programs and employee engagement.

• Partnered with the Talent Acquisition Director to recruit high-level executives and participated in the group panel interviewing process.

• Supported managers and employees for work-related issues, implementing progressive discipline, transfers/relocation, or termination when required.

• Managed, supervised and mentored 7 HR team members including HRG’s and HR Specialists.

• Conducted comprehensive and high-level employee relations investigations and effectively resolved conflicts, maintaining a positive work environment.

Senior HR Generalist and HR Generalist Catalyst Family Inc. Oxnard, CA October 2014 – October 2021

• Provided HR generalist support to both remote and local employees, diligently resolving various employee and organizational issues in compliance with legal standards.

• Developed employee performance improvement plans and monitored progress toward objectives.

• Ensured compliance with HR state and federal regulations and reinforced company policies and procedures.

• Partnered with talent acquisition teams and management to attract top talent and facilitated the selection and onboarding of new managerial hires.

• Conducted virtual new employee orientations in English and Spanish, enhancing overall employee engagement.

• Supervised employee terminations and managed offboarding processes, maintaining accurate records.

• Facilitated the ADA interactive process and made recommendations for accommodating ADA requests.

• Streamlined operations, ensured compliance, and optimized resources through efficient administration.

• Collaborated actively in recruitment procedures, playing a key role in attracting top talent, panel interviewing, and facilitating the hiring and onboarding process.

• Fostered a positive workplace culture reflecting company values as a dedicated culture champion. HR Assistant/Regional Recruiter/Talent Acquisition Coordinator Continuing Development Inc; (name change to Catalyst Family in 2020) Oxnard, CA

August 2014 – October 2015

• Collaborated with the Senior Human Resources Generalist in the recruitment process.

• Conducted recruitment activities including screening applicants, scheduling and conducting interviews, and facilitating the hiring process.

• Maintain accurate applicant information in the Application Tracking System Ceridian, ensuring job postings are current and complete.

• Streamlined recruitment activities, maintaining accurate applicant information, and conducting efficient candidate screening processes, including pre-employment background checks, medical screenings, and reference checks.

• Conducted new hire orientations in both English and Spanish, improving communication and understanding.

• Supported HR administrative tasks and projects as delegated. Office Manager Wells Fargo Home Mortgage Oxnard, CA January 2013 – December 2014

• Handled HR administration duties, including staff management, online recruiting, and annual compliance tracking.

• Conducted pre-screening phone interviews and initial in-office interviews with potential candidates.

• Assisted new employees with completing new hire paperwork and resolving payroll issues. Quality Assurance Analyst Bank of America Home Loans Simi Valley, CA August 2011 – January 2013

• Reconciled financial transactions to optimize recovery for Bank of America Home loans.

• Reviewed residential loan documentation for accuracy, completeness, and compliance.

• Conducted audits of default/liquidation processes for FHA/VA loans to ensure compliance with federal/state regulations.

EDUCATION

A.S. Business Management Ventura Community College Ventura, CA June 2017

• Concentration in Human Resource Management Relevant coursework: Advanced Financial Accounting and Reporting

• Relevant Coursework: Advanced Financial Accounting and Reporting, Quicbooks CERTIFICATIONS

• Human Resource Certification, Ventura College

ACHIEVEMENTS

• Bank of America Global Recognition award level of Bronze June 2012

• Certificate of Customer Service training thru Cingular Wireless

• Dean’s list for Spring 14’, Fall 14’, and Spring 15’

• Recipient of Southern California Edison Green Jobs Initiative Scholarship 2015

• Member of Society for Human Resource Management (SHRM)

• Investigation and Leadership Training Institute

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