Customer Service Support

Alisha Lindfors

Klamath Falls, OR ***** 601-***-**** ******.*.********@*****.*** http://www.linkedin.com/in/alisha-lindfors

As a customer service representative, my primary objective is to help customers resolve the issues that they are having. I aim to ensure that every customer issue is resolved to the best of my ability and to help retain customers in the long run.

●Customer Service

●Various equipment operations

●Problem Solving

●Analytical Thinking

● Quality Assurance

●Phone Skills

●Time Management

●Adapts Quickly to Changes

Telemetry Monitor Technician Sky Lakes Medical Center 2023-2024

Oversee communication systems and office equipment proficiently.

Strong interpersonal skills, prioritize tasks and adapt quickly to fast-paced environments.

Helped to shorten the process of transferring patients to other hospitals, effectively giving more time to continuous monitoring of the other patients.

Diet Aide Sky Lakes Medical Center 2021-2023

Connected with patients and the healthcare team to understand their needs and find good solutions. Streamlined the meal distribution process by eliminating unnecessary items.

Seamlessly transitioned between roles in the department to ensure smooth operation.

Help to set up a grab-and-go pay station so that employees could scan items and pay, effectively reducing the wait times by 75%.

E-Commerce Shopper/Front End Associate Walmart 2020-2021

Implemented a strategy on how items were staged, effectively reducing the time to distribute orders by 56%.

Actively listened to customers’ needs and helped give recommendations on products.

Crew Member Arby’s 2000-2000

Assisted in the preparation of various products to ensure that operations ran smoothly. Ensured accuracy by attentively listening to patrons and repeating orders back to them.

Server Waffle House 2019-2020

Helped ensure that restaurant was clean and orderly, following proper food handling and storage guidelines. Ensured that all guests were taken care of and treated with respect.

Assisted in the preparation of guest orders, ensuring that they were processed in a timely manner.

Kitchen Manager/Cook Murdy’s Sunburn Rivera 2019-2019

Helped ensure that restaurant was clean and orderly, following proper food handling and storage guidelines. Ensured that all guests were taken care of and treated with respect.

Assisted in the preparation of guest orders, ensuring that they were processed in a timely manner.

Convenience Store Clerk Barnacle Barneys 2019-2019

Assisted customers by providing friendly, informative, and timely service. Cash handling and reconciliation.

Maintained neat and organized store

Manager Trainee Costa Family Enterprises, McDonald's 2018-2019

Oversaw various shifts and ensured that operations ran smoothly. Helped assist in reopening stores in the area after a natural disaster.

Manager Daland Corporation-Pizza Hut 2014-2017

Provided exceptional customer service and resolved issues effectively. Demonstrated strong organizational and time management skills.

Continuously sought professional development to stay updated on industry trends.

Ivy Tech Community College GED 2015

References available upon request.

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