Customer Service Social Media

DD Daniel Denmyer

Lake Placid, FL ***** 757-***-**** ********@*****.***

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PROFESSIONAL

SUMMARY

Accomplished professional with a proven track record in operations management and strategic planning, expert in driving efficiency and spearheading comprehensive marketing strategies to elevate customer satisfaction and profitability. Skilled in personnel management and sales negotiation, achieving significant business growth and operational excellence. WORK HISTORY OWNER/OPERATOR 05/2012 to CURRENT

Cocobongos Lake Placid, FL

Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.

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Increased customer satisfaction by providing high-quality services and timely communication.

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Managed daily operations for optimal efficiency, streamlining processes to increase profits.

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MARKETING DIRECTOR 04/2012 to 05/2014

Spinnaker Resorts Hilton Head Island, SC

Developed comprehensive marketing plans in alignment with overall business goals and objectives.

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Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.

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Directed trade show participation, maximizing exposure for company products and services.

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BUSINESS MANAGER 04/2000 to 05/2012

Gold Key PHR Virginia Beach, VA

Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.

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Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.

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Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.

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SOUTHEAST REGIONAL SALES MANAGER 03/1998 to 04/2000 Dirt Killer Pressure Washers Baltimore, MD

Expanded product offerings within existing accounts, leading to enhanced revenue and profitability.

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Organized training sessions for the sales team, ensuring up-to-date product knowledge and effective selling techniques.

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Participated in relevant industry events as a representative of the company, increasing brand visibility among potential clients within the Southeast region.

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OWNER 01/1991 to 02/1998

Denmyer Enterprises Baltimore, MD

Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

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Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

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MICROWAVE ANTENNA TECHNICIAN 12/1988 to 12/1990

Nurad Baltimore, MD

Trained new technicians on standard operating procedures, ensuring consistency across the team.

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• Performed troubleshooting and diagnosis on malfunctioning equipment.

• Optimized system performance thorough testing and analysis. RADIOMAN PETTY OFFICER 11/1984 to 11/1988

US Navy/USS South Carolina Cgn37 Norfolk, VA

Contributed to the development of innovative tactics and strategies aimed at increasing mission effectiveness in complex environments.

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Reduced equipment downtime through diligent maintenance, troubleshooting, and repairs on essential systems.

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Upheld the highest standards of professionalism while serving as a representative of the United States Navy both domestically and abroad.

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EDUCATION Maritime Logistics

Tidewater Community College, Norfolk, VA

SKILLS Operations Management

Documentation And Reporting

Hiring

Business Planning

Sales negotiation

Personnel Management

Operations Oversight

Negotiation

Strategic Planning

Marketing Strategy Development

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