Office Clerk Customer Service

Monteray M. Jackson

**** ********** ****, *********, ******** 21239, Cell: 443-***-****, Email:***************@*****.*** Skills:

Microsoft Office Software Front Desk Reception Telephone Messaging/Correspondence Database and File Management General use of office equipment Public Computer Terminal Instruction Data Entry/ Typing (45-50 wpm) Office supply inventory Store Maintenance/ Housekeeping Computer Programming Mail Distribution Product Scanner/Packer/Sorter Work Experience:

Administrative Assistant

State of Md/Department of Transportation– 2 months short term contractual

(07/2022 – 08/2022)

Athena Consulting/Staffing

Human Resources: Evelyn Andrade

Full-time (40 hrs./wk.)

Duties: Processed and filed applications, and maintained a database. Office Clerk II

State of Md/Department of Labor(WOTC) – 6 months short term contractual

(02/2019 – 08/2019)

Supervisor: Ms. Lorella Dicks

Full-time (40 hrs./wk.)

Duties: Processed and filed applications, and maintained a database. Packer/Outbound/Sortation Associate

Integrity Staffing Solutions//Amazon Direct Fulfillment Center – 4 months and seasonal

(11/17 – 12/17) and (09/16 – 10/16)

Duties: Logged, picked, packed, and labeled products for shipment. Office Clerk I (Contractual)

University of Maryland School of Dentistry/ HR Dept. - Baltimore, MD- 1 month

(March 2017)

Part-time (16 hrs./wk.)

Duties: Sorted and prepared personnel files for shipment. Assessments Records Aid to Office Services Clerk II State of Maryland/Dept. of Assessments and Taxation - Rockville, MD – 12 yrs. State of Maryland/Dept. of Social Services 1

1

/2

years

(12/1992 – 12/2004)

Full-time (40 hrs./wk.)

Duties: Provided customer service, front desk reception, telephone messaging, public instruction, mail distribution, maintained supplies, transferred deed ownership, proofread legal documents, database management and file management. Education:

Frederick Douglass Senior High – Baltimore, MD

High School Diploma/Honor Student

Morgan State University – Baltimore, MD

Major: Computer Science – Full/Part Time Student

Student Volunteer / Dean’s List 2015

Graduation-Pending

Professional Summary: To acquire a position that would utilize and enhance my skills as a meticulous, responsible, and versatile general laborer; offering 12+ years of customer service/clerical experience.

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