Pembroke Pines Store Associate
Resume:
KELLI
HAMBLEN
*****.****@*****.***
Pembroke Pines, FL 33023
I'm a proactive, customer-savvy and detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. I'm Ready to help team achieve company goals.
PROFESSIONAL SUMMARY
Eric's BBQ - Host/Server
Pembroke Pines, FL • 05/2005 - 10/2005
Scrubys BBQ - Cashier/Host/Server/Take-out & Bar/Catering Server Pembroke Pines, FL • 04/2006 - 03/2024
WORK HISTORY
• Promptly greet and seat guests upon arrival.
Maintained an organized host stand, including menus, reservation logs, and seating charts.
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Served food and beverages promptly with focused attention to customer needs.
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• Worked with POS system to place orders and manage bills. Greeted customers entering store and responded promptly to customer needs.
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Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
(Holiday's Take-Out becomes insanely busy with orders from walk ins, online, phones and pre-placed catering orders.)
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• Counted money in cash drawers at beginning and end of shifts. Handled multiple payment methods securely, minimizing discrepancies and potential losses.
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Worked with POS system to place orders, manage bills, and handle complimentary items.
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Served food and beverages promptly with focused attention to customer needs.
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality!
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Maintained a clean and orderly dining/bar area for an enjoyable guest experience.
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Assisted in training new hires, providing guidance on restaurant standards and best practices.
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Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
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Managed incoming calls, place accurate orders, providing clear communication with both customers and kitchen staff.
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Managed time efficiently in order to complete all tasks within deadlines.
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SKILLS
• Customer Service
• Work Ethic and Integrity
• Time management skills
• Organizational abilities
• Complex Problem-Solving
• Staff Training
• Inventory Control
• Point-of-sale system operation
• Notary public
• Analytical Thinking
• Microsoft Office
• Cash handling and management
• Attention to Detail
McArthur High School
Hollywood, FL • 02/2017
GED
EDUCATION
Calvin Klein Warehouse - Store Associate/Stock Lead/Supervisor Miramar, FL • 10/2013 - 03/2018
Uncle Al's Sports Cafe - Server
Sunrise, FL • 05/2018 - 05/2019
Amazon - Sortation Associate
Sunrise, FL • 11/2018 - 05/2019
UPS Customer Center - Store Associate
Hollywood, FL • 01/2020 - 12/2020
• Paid attention to detail while completing assignments. Coordinated catering events successfully while balancing regular restaurant duties during high-volume periods.
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Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
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Upsold menu items to customers, driving up per sale revenues and maximizing profits.
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Loaded, unloaded, and moved material to and from storage and production areas for 6 CK locations.
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Open merchandise, organize products, sensor, pick and pack merchandise to send out to CK stores.
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Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
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Verified quantity and description of materials received by checking merchandise against packing list.
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Supervised warehouse operations by managing employees during shifts.
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• Used warehouse management software to reconcile daily inventory. Completed daily operations on time and maintained high standards of accuracy.
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Teamwork is key, all employees worked together to ensure that all guest have a great experience while at the establishment. Our motto is, "Come as a customer, leave as a friend."
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Served food and beverages promptly with focused attention to customer needs.
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• Worked with POS system to place orders and manage bills.
• Bussed and reset tables to keep dining room and work areas clean. Supported warehouse operations with manual loading, unloading, and palletizing of packages.
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Moved pallets and packing material to designated vacant storage areas for operational safety.
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Maintained a safe work environment through proper handling of packages and equipment.
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Increased productivity by working collaboratively with team members to meet deadlines.
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Sorted and placed packages into assigned containers or bakers racks with high levels of accuracy.
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Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
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Greeted customers, helped locate merchandise, and suggested suitable options.
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Rise - Patient Care Specialist
Hallandale, FL • 11/2021 - 09/2022
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
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Packed contents for shipping using established procedures and products.
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Delivered mail, overnight letters, parcels and facsimiles to customers.
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Operated all software programs (Point Of Sales, Counter Manifest System, Mailbox Manager, MS office and other programs as required.)
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Received and processed packages for shipping, including lifting and weighing packages on scale, accessed manifesting software, generated labels and retrieved packages from customers when requested.
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• Prepare documents for traces and shipping claims. Stocked shelves with needed products, ensure a clean and orderly appearance of products, Check inventory and order products as needed.
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Operated printer/copiers, fax machine, binding equipment, lamination equipment.
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• Notarize legal documents.
• Process returns to Amazon, AT&T and Comcast equipment.
• Opened and closed the store.
• Assist patients in a customer-facing, intimate retail environment. Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs.
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Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
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Complete duties assigned during scheduled shift including: Correct cash handling, discount application
Verification of proper paperwork, documentation and ID for patients.
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Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system.
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Assist in verifying order deliveries for accuracy
Security measures and safety compliance.
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• Maintain visitor log.
Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
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Promote a work environment that is positive, communicative, patient-oriented, and compliant.
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Contact this candidate