Social Media Wendy's
Resume:
Moreno Valley, CA, *****
*********@*****.***
Dominique Madarang
SKILLS
In my professional journey, I've cultivated a diverse skill set that enables me to excel in any role or environment. I'm known for my ability to adapt quickly, seamlessly transitioning between tasks and responsibilities with ease. As a fast learner with strong retention skills, I have a proven track record of quickly grasping new concepts and retaining information effectively. I thrive in fast-paced environments, where I'm able to work efficiently and effectively under pressure while maintaining a high level of quality. Excellent time management is one of my key strengths, allowing me to prioritize tasks effectively and meet deadlines consistently. I possess strong communication skills, both oral and written, which enable me to effectively convey ideas and collaborate with colleagues and stakeholders. My keen visual memorization aids in quickly comprehending and recalling details, contributing to my problem-solving abilities. With a natural inclination towards leadership, I take initiative and inspire others to achieve common goals, fostering a collaborative and supportive work environment. I pride myself on being well-organized, reliable, and energetic, bringing a positive attitude and proactive mindset to every task I undertake.
EXPERIENCE
Wendy’s, -Brand Ambassador
April 2023
● Represented Wendy's fast-food chain as a brand ambassador at a NASCAR race, embodying the company's values and mission.
● Engaged consumers through interactive games and prize giveaways, effectively communicating Wendy's commitment to serving communities through leadership, innovation, and partnerships.
● Modeled Wendy's merchandise and actively promoted it during the event, enhancing brand visibility and consumer engagement.
● Took photos with attendees for social media, creating shareable content to increase brand awareness and reach a broader audience.
● Demonstrated a deep understanding of Wendy's core values, ensuring that key points regarding the company's morals were effectively communicated and celebrated during the event.
● Interacted with over 5000 individuals during the NASCAR event, promoting brand awareness and fostering positive connections with attendees. Fizz App -Launch Team Member and Content Moderator, FIZZ Social Media App August 2023-May 2024
● Integral member of the launch team for FIZZ, a social media platform dedicated to connecting college communities.
● Continued involvement post-launch as a content moderator, overseeing thousands of posts to ensure the safety and integrity of the platform.
● Advocated for mental health awareness and promoted positive content on various social media platforms to cultivate a supportive and inclusive environment.
● Played a key role in maintaining a positive and respectful atmosphere within the app, contributing to the well-being of users and the overall success of the platform.
Stash Box -Store Launch Team Member, Social Media Manager, and Operations Coordinator
April 15, 2020 - Current
● Instrumental in the successful launch of a new store, contributing to strategic planning and execution.
● Curated and managed the store's social media presence, crafting engaging content to attract and retain customers, and enhance brand visibility.
● Directed daily inspection, display, and tracking of inventory, ensuring accurate stock levels and optimal product presentation.
● Supervised in-store presentation, maintaining a visually appealing and organized environment to enhance the customer shopping experience.
● Managed vendor relationships and wholesale sales, negotiating terms and ensuring timely deliveries to meet store demands.
● Facilitated appointment setting, liaising with clients and stakeholders to coordinate store activities and enhance customer engagement.
● Oversaw the customer experience for over 500 patrons weekly, ensuring exceptional service and satisfaction.
Rodeo Glass Gallery -Gallery Facilitator, Social Media Manager, and Operations Coordinator
May 20,2021 - April 13, 2022
● Led the establishment and augmentation of the gallery's online presence through strategic social media management, curating captivating content to spotlight the gallery's offerings and events, thereby fostering community engagement and customer interaction.
● Nurtured a harmonious and enjoyable atmosphere for both clientele and staff, cultivating cohesive teamwork and ensuring a positive workplace culture conducive to productivity and satisfaction.
● Exhibited exemplary conflict resolution skills, adeptly addressing customer and employee concerns with fairness and efficacy, thereby upholding high standards of service and professionalism.
● Orchestrated over 100 intricate financial transactions daily, maintaining an impressive 98% success rate, underscoring meticulous attention to detail and precision in financial operations.
● Oversaw daily merchandise totaling over $50,000, managing vendor relationships, coordinating warehouse inventory, and implementing efficient in-house operations to streamline inventory management and sales processes.
● Played a pivotal role in scheduling appointments, liaising with clients and stakeholders to ensure seamless coordination of gallery activities and events, optimizing workflow efficiency and customer experience.
● Leveraged operational expertise to support the successful launch of revenue and sales initiatives at a sister store, contributing to overall business growth and expansion.
Taco Mania -Store Launch Team, Restaurant Crew Member October 20 2019- March 13, 2020
● Played a pivotal role as an original team member in the dynamic setting of Taco Mania, an innovative Asian fusion establishment.
● Engaged in multifaceted responsibilities encompassing cash handling, food preparation, and active participation in menu curation, color scheme selection, recipe development, and pricing strategies.
● Collaborated intimately with the owner, contributing to the establishment's unique identity and operational efficiency.
● Utilized creative skills to curate content for social media platforms, showcasing the restaurant's vibrant atmosphere, delectable dishes, and engaging events, fostering a strong online presence and customer engagement.
● Thrived in a fast-paced, resource-limited environment, mastering the art of efficiency and timely execution to ensure seamless operations.
● Embraced extensive hours from 10 am to near midnight, immersing in managerial duties under the guidance of the owner-manager, dedicated to imparting comprehensive skills for autonomous operation.
● Invested significant time in honing business acumen, including inventory management and financial reconciliation, enriching understanding beyond mere operational tasks.
● While deeply appreciative of the experience, pursued opportunities for greater professional challenges and growth.
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DSL Events, Downtown Riverside- Security/ Team Member experience April 20, 2019- October 4, 2019
● Ensured event security and compliance with company policies, resulting in increased responsibilities and more hours.
● Maintained professionalism in a popular social hub, balancing familiarity with attendees and strict rule enforcement.
● Recognized by management for exceptional work ethic and handling security challenges effectively.
● Gained valuable experience in event management and security operations. Chipotle, Riverside plaza -Team Member
November 2017 - April 2019
● Progressed from Level One to Level Three Crew Member, mastering all in-store operations.
● Provided exceptional customer service, guiding customers through orders efficiently during peak hours.
● Ensured food safety by adhering to temperature and portion control standards.
● Maintained a clean and sanitary work environment, handling stock and supplies for front and back lines.
● Managed high volumes of online orders, meeting strict time deadlines.
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Assistant Coach, Martin Luther King Jr High School — Girls and Boys Volleyball Assistant Coach
August 2018 - December 2019
● Developed young athletes for both Girls and Boys volleyball teams, focusing on respect and love for the game alongside fundamentals.
● Specialized in coaching setters for the Girls team, contributing to the team's continued success.
● Provided relatable mentorship for the Boys team, enhancing their understanding of techniques, strategies, and game mentality.
● Fostered team cohesion and resilience, addressing interpersonal conflicts and guiding players through wins, losses, and mental challenges.
● Led both teams to runner-up positions in the league and deep playoff appearances. Property/Child Caretaker, Location varies
January 2015- June 2021
● Reliable and trustworthy, consistently demonstrating punctuality and earning parents' trust by prioritizing children's well-being and safety at all times.
● Leveraged extensive experience as the eldest of four siblings to provide nurturing, attentive, and compassionate care.
● Skilled in household management, proficient in cooking nutritious meals, maintaining a clean and organized environment, and creating engaging activities to keep energetic children entertained and intellectually stimulated.
● Managed household tasks efficiently, including thorough cleaning, organizing, and ensuring a safe and welcoming living space.
● Responsible for minor property maintenance and upkeep, showcasing strong attention to detail, proactive problem-solving skills, and the ability to handle various household repairs and improvements.
● Balanced multiple responsibilities effectively, demonstrating the ability to manage time and resources to meet both children's needs and property care requirements. EDUCATION
Talladega College, Talladega AL — Biology
2021- Current
87 units completed
Coppin State University, Baltimore MD- Pre-Nursing Major 2016-2018
D1 athlete
31 units completed
Martin Luther King High School, Riverside — High School Diploma 2012 - 2016
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