Medical Records Front Desk
Resume:
Kayla Bush
Frenchburg, KY *****
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Medical records/quality management/front desk receptionist/referral coordinator
Community Family Clinic,PLLC-Frenchburg, KY
May 2020 to September 2024
I started working this company 4 years ago beginning as a medical records clerk I then moved on to quality Management at which time I also filled in from time to time as a front desk receptionist and assisting with triaging patients. I then moved on to my current position as a referral coordinator. From those positions I've learned many skills such as completing medical records request, checking patients in and out as well as checking their insurances, helping manage and schedule patients for preventative screenings, referring patients to specialists as well as obtaining prior authorizations for and scheduling radiology procedures. I also have my CNA certification. Customer Service Representative
Pearl Interactive Network-Winchester, KY
November 2019 to January 2020
Customer Service Representative. Seasonal hire. Last day of employment is 01/03/2020. Medical appointments coordinators assistant
Evergreen community supports
June 2014 to October 2019
Operate computer and phone system to appropriately schedule, cancel, coordinate and confirm all medical appointments along with transportation for all our participants. Handling medication refills. Receives and processes all medical documents and records. Sending detailed visit summary's via email following every medical appointment. Making and keeping track of all medication administration records. Keeping all prescriptions active, so we are able to administer medication per our state guidelines. Storing and organizing medications. Medication disposal. Scheduling and managing vaccinations. Scheduling and keeping track of all annual exam's. Attending medical appointments with our participants and advocating for them, making sure their prescriptions are refilled and information is adequately relayed to their physician. Answering/making calls, speaking with physicians, nurses and other medical staff regarding test results, requesting documents orders or prescription refills. Working with Microsoft word and excel. Operates fax machine, photocopier and printer effectively to process and request medical information, documents etc. Working with HRST, an online health risk screening tool. My last day of employment will be October 25, 2019 after giving my 30 day notice. Dairy Queen Crew Member
Stanton, KY
August 2013 to May 2014
Cashier, clean, stock, food prep and some cooking. Cashier/Cook/Server
Dixie Freeze-Campton, KY
April 2011 to June 2013
Cook, cashier, server, clean and stock.
Education
High school or equivalent
Powell County GED program - Stanton, KY
2013
High school or equivalent
Skills
• Customer Service
• Front Office
• Call Center
• Medical Receptionist
• Quality Management
• Medical Scheduling
• Insurance Verification
• Medical Office Experience
• EMR Systems
• Triage
• HIPAA
Certifications and Licenses
CNA
October 2017 to Present
CPR and First aid
June 2014 to Present
Contact this candidate