Customer Service Sales Associate
Resume:
Shakeyria Murrell
Dothan, AL *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Deli Clerk
Sunstop-Marianna, FL
March 2022 to Present
Greet and serve customer's in a timely manner! Also, helping other employees on the register as needed! Overnight Stocker
Walmart-Marianna, FL
October 2021 to Present
Sorting and Stocking merchandise unto the floor while using a walking pallet jack and zoning your area soon as your done Stocking and binning your overstock. Sales Associate
Beall's Outlet-Marianna, FL
September 2019 to Present
Cashier, Unloading Truck, Markdowns, and Sorting.
• Supervised cashiers and register transactions
• Provided outstanding customer service
Healthcare Advocate
Teleperformance-Florida
September 2022 to March 2024
• Responsible for all customer inquiries and questions
• Provide excellent customer service at all times
• Follow up to customer inquiries by taking specific action in a timely manner
• Troubleshoot equipment and system problems
• Problem solve to help customers resolve issues on first call
• Enters data from customers into various software programs
• Appropriately communicate with upset customers to resolve their inquiries
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment
• Participates in additional training courses when needed
• Performs other related duties and assignments as required and as assigned by supervisor
• Exercise retention efforts when appropriate
• Identify customers who are comparison-shopping and inquiring about contract terms
• Assisting the customer with the correct price plan Assistant Manager
Family Dollar-Marianna, FL
February 2022 to March 2022
While assistant manager duties may vary a little between companies, the assistant manager tasks and responsibilities usually include supporting the store manager, hiring and training employees, and creating and managing shift schedules.
Unloader and Stocker
Walmart-Marianna, FL
February 2019 to September 2019
Unloading the truck and taking pallets out with merchandise also stocking the merchandise. Sales Associate
Bealls Inc.-Marianna, FL
October 2017 to October 2018
Customer Service, Cashier, Stocker, and Markdowns. Inspector/Packer
Nypro-Dothan, AL
April 2017 to October 2017
Inspecting goods to see if their sale able or not in order to be shipped to the customers. Also, packing goods and labeling them before shipments.
Sales Associate
Bealls Inc.-Marianna, FL
February 2015 to March 2017
I was a Cashier, who provided Customer Service to everyone that walks in and checks out. I was a Stocker who helped unload truck, unbox merchandise, hang & ink tag clothing, and ran out merchandise onto the floor. Also, I helped prepare Fitting Room such as sorting clothes and running them onto the floor. However, Housekeeping was done at night which consist of mopping, sweeping, dusting, cleaning front area, recovery, cleaning restrooms, and breakroom. Sales Associate
Ross Dress For Less-Bradenton, FL
December 2013 to October 2014
I was a Cashier that Provided excellent Customer Service throughout the period of time I present. I was also on Fitting Room Duties which consist of helping customers in and out of Fitting Rooms, counting items and checking all items to make sure there was low theft inside the store. Also, I did SPS which is considered Security and a Greeter who stands at the front area for hours of the day. However, Recovery and Housekeeping was at the end of the night and throughout the day. Cashier/Sales Associate
Dollar General-Marianna, FL
June 2012 to August 2013
I was a Cashier, which consist of checking customers in and out and Providing Customer Service to every customer that walks-in and checks out. Also, I was a Stocker who unloaded truck and put merchandise onto the store. However, Housekeeping and Recovery was for closing time which consist of mopping, sweeping, and straightening the store.
Education
High school or equivalent
Blountstown High School
August 2006 to May 2010
Skills
• Customer Service
• Sales
• Cashiering
• Packaging
• Cash Handling
• Retail Sales
• Warehouse experience
• Cleaning Experience
• Merchandising
• Customer service
• Sales
• Retail sales
• Cash handling
• Cash register
• Merchandising
• Typing
• Quality control
• Quality assurance
• Front desk
• Manufacturing
• Help desk
• Computer skills
• Medical office experience
• Salesforce
• Microsoft Office
• Records management
• Stocking
• Cash register
Certifications and Licenses
Driver's License
Contact this candidate