Front Desk Customer Service
Resume:
Donna Deans
Fort Oglethorpe, GA *****
*************@*****.***
Business professional with extensive experience in retail sales and customer service. Excellent communication and interpersonal skills, able to build rapport with customers/clients, determine their needs and match them with the products and services they require. Highly organized and detail-oriented with excellent problem-solving skills. Able to build strong customer relationships that result in increased and repeat business.
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Capital Toyota/Lexus of Chattanooga-Chattanooga, TN June 2022 to August 2024
Part time Front Desk Receptionist at two car dealerships. I held this position while working at Fulex Fulfillment.
Picker/Packer Warehouse
Fulex Ecommerce Fulfillment Center-Chattanooga, TN June 2022 to July 2024
Worker in local fulfillment warehouse. Picking and packing product on the line and primarily in batch. Trained and supervised batch workers; distributed work load; follow up and follow through on all orders; researched and resolved all problem situations.
Temporary Employee
Elwood Staffing, Wonolo-Chattanooga, TN
April 2022 to September 2023
I was a temporary employee working primarily for two agencies; Elwood Staffing and Wonolo. Thru these companies I was placed in long term positions with both Fulex and Capital Toyota/Lexus of Chattanooga and was subsequently offered permanent positions in both companies which I accepted and am currently employed by both. The period between April 2020 and February 2022 I remained unemployed due to the Pandemic shutdown.
Commissioned Sales Associate
Bob’s Discount Furniture-Brooklyn, NY
April 2013 to April 2020
Learned residential furniture business rapidly.
• Produced $800,000+ a year in sales for four years.
• Highest rate of return customers in our location.
• Awarded Best of Bob's as among the highest revenue producers President and CEO
Seaport/DLD Associates-New York, NY
October 1994 to June 2012
Produced events for bars, restaurants and private organizations to increase customer base, generate sales and roll-out new products.
● Produced promotional videos, developed scripts, hired crew and supervised post-production.
● Created web sites, flyers, posters and banners, as well as various other advertising that established brand identity and generated excitement.
● Generated business, developed new clients, oversaw day-to-day operations and administration. Education
BA in Journalism
Northeastern University - Boston, MA, US
September 1971 to June 1975
Skills
• SALES (10+ years) My sales abilities are easily transferable into most areas.
• RETAIL SALES (7 years)
• CUSTOMER SERVICE (10+ years)
• EXCEL (5 years)
• MICROSOFT WORD (10+ years)
• COMMUNICATION My communication skills are exemplary and an asset in any area of Customer Service.
• Management
• Retail
• Cash Handling
• Customer Care and Support
• Leadership Experience
• Microsoft Office
Assessments
Administrative assistant/receptionist — Proficient July 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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