Katherine Markgraf
818-***-**** ************@*****.*** linkedin.com/in/katherinemarkgrafrecruiter Passionate about bringing operational excellence to any role, Katherine has deep experience with process improvement, Human Resources, creating and delivering training, as well as designing and monitoring policies and procedures. In addition to public accounting space, she possesses experience with start-ups, entertainment, healthcare, business consulting, C-suite placement, and serves on a non-profit Board of Directors. She has supported very small to global sized client teams. Professional Experience
GRANT THORNTON Los Angeles, CA
Talent Acquisition Lead – U.S. Tax Practice 1/22 – 5/24 Led an international team of up to 12 Tax Recruiters and Sourcing Analysts (RIF due to private equity buyout. Eligible for rehire.) Reported to COO.
• Created and oversaw recruiting efforts and initiatives for the U.S. Tax Practice
• Managed budget, headcount, and operational improvements
• Built the sourcing team and procedures; directed their productivity and initiatives
• Built the team from 3 Recruiters to current size and structure
• Created new approaches to recruiting alumni and employee referrals
• Created and led team to design newly hired Recruiter and Sourcing Analyst training
• Created and led team to design interviewer training; currently teaching classes (in person and virtually) in US and India
ERNST & YOUNG Los Angeles, CA
6/04 – 1/22
Assistant Director, Executive Tax Talent Team, Operations Lead 4/20 – 1/22 The Team introduced EY clients to vetted referrals for their high-level tax openings (VP, Director, CTO, etc.). Reported to US Managing Partner of Operations.
• Led all operations functions of the 5-person team; created and maintained the Teams database
• Taught courses: national orientation program, new manager program, proper interviewing techniques Assistant Director, Recruiting 6/04 – 4/20
Tax Operations Lead 7/13 – 7/19 (role closed)
Lead Area Recruiter – Pacific Southwest Region 9/08 – 2/10 (role closed) Assistant Director, Recruiting – Advisory Executive Recruiting Team 9/09 – 6/10 Hired 1100+ people. Regional responsibility (West, Southwest, National, & Southeast) for all recruiting functions and activities related to tax consultants: Staff through Senior Managers. For nine months, I had national responsibility for sourcing Advisory Partners, Principals, and Executive Directors.
• Managed and supervised up to 9 Recruiters, Recruiting Coordinators, Talent Acquisition Recruiters, and support staff (scheduling, offers, background investigations, visa); trained incoming recruiting staff
• Worked with Director of Finance on regional recruiting budget
• Recognition and High Impact Awards every year
• Top Tier Facilitator (based upon attendee reviews)
• Alumni Recruiting Champion
• Recruiting Database – Taleo Super User: Beta Tester and Trainer
• Onboarding Task Force Member
• Creator & Emcee: “EY: Leading a New Conversation in Inclusiveness”
• Creator: “Mock Interview Seminar”
• Campus Recruiting Fashion Show Emcee
PRICEWATERHOUSECOOPERS Los Angeles, CA
Associate Director, Recruiting– Tax Services 4/00 – 5/04 Recruiting Manager – Management Consultant Services 4/97 – 4/00 Hired 600+ people. Regional responsibility for all Tax West Region recruiting functions and activities related to tax consultants: Staff through Partners. Consulting recruiting experience: Consumer and Industrial Products/Supply Chain Management; Customer Relationship Management (Call Centers, SFA, Siebel, Clarify), Financial Services, Information, Communication & Entertainment, and Energy.
• Sourced and recruited candidates
• Managed and supervised Recruiting Coordinator, Interns, and contractors; trained incoming recruiting staff
• Taught courses on proper interviewing techniques and legal standards
• Created hiring reports (i.e., EEO, cycle time, new hire performance, etc.) for regional and national offices
• Created and conducted European recruiting event for Customer Relationship Management group (19 hires)
• Employee Referral Program Task Force
• “Diversity Quarterback”: created and implemented diversity recruiting plans/policies
• Coordinated EEO reporting efforts for region and trained new EEO Coordinator
• Represented PwC during international SkillSet (candidate tracking system) change management sessions
• Created national recruiting procedures to train Recruiting Coordinators Other Experience
NBC 4
Workforce Diversity Coordinator/HR Generalist Associate Supported all Human Resource functions and activities for 240 union and nonunion employees. SOUTHERN CALIFORNIA ENERGY SYSTEMS
Director, Human Resources
Manufacture and installation of energy management computers designed for the fast-food industry. Main client was PepsiCo owned restaurants. Directed the expansion of the human resources function and managed its implementation, nationwide.
Education
California State University, Los Angeles
• M.A., Industrial Psychology; Dean’s Honor Roll
University of California, Berkeley College of Letters & Science
• B.A., Psychology
TRACOM Certified
Awards and Philanthropy
La Cañadan of the Year 2024 (presented by City of La Cañada Flintridge for civic leadership) Royal Court Advisor & Judge – Miss La Cañada Flintridge Chairman – Parcel Tax Committee, La Cañada Flintridge Les Tupper Award Winner 2018 (presented by City of La Cañada Flintridge for volunteerism) Director, La Cañada Flintridge Chamber of Commerce